Contact Information For Filing Complaints

Pursuant to the federal regulations of October 29, 2010, institutions of higher education are required to provide contact information for each state in which students who enroll with Franklin University may reside. The following list provides contacts for each state.
 

ALABAMA Alabama Department of Postsecondary Education Private School Licensure Division
https://www.accs.cc/index.cfm/school-licensure/complaints/
ALASKA Alaska Commission on Postsecondary Education
http://acpe.alaska.gov/EDUCATOR-SCHOOL/Postsecondary_Institutions/Consumer_Protection
ARIZONA Arizona State Board for Private Postsecondary Education
https://ppse.az.gov/complaint
ARKANSAS Arkansas Higher Education Coordinating Board
http://www.adhe.edu/SiteCollectionDocuments/AcademicAffairsDivision/ICAC%20Rules%20and%20Regulations/APPENDIXJ.pdf
CALIFORNIA California Department of Consumer Affairs Bureau for Private Postsecondary Education
Online Complaint Form: http://www.dca.ca.gov/online_services/complaints/citizen_complaint.shtml
COLORADO Colorado Department of Higher Education
http://highered.colorado.gov/Academics/Complaints/default.html
CONNECTICUT Connecticut Office of Higher Education
http://www.ctohe.org/StudentComplaints.shtml
DELAWARE

Delaware Higher Education Office
The Townsend Building
401 Federal St., Ste. 2
Dover, DE 19901

Email: dheo@doe.k12.de.us (general inquiries & program information)

302-735-4120 or 1-800-292-7935

DISTRICT OF COLUMBIA District of Columbia Office of the State Superintendent of Education
http://osse.dc.gov/service/education-licensure-commission-elc-public-complaints
FLORIDA Florida Department of Education Commission for Independent Education
http://www.fldoe.org/cie/complaint.asp
GEORGIA

Georgia Nonpublic Postsecondary Education Commission

http://gnpec.org/consumer-resources/

HAWAII

Hawaii Post-Secondary Education Authorization Program
Department of Commerce and Consumer Affairs

Complaint Process

Student Complaint Form

IDAHO

Idaho State Board of Education
P.O. Box 83720
Boise, ID 83720-0037
board@osbe.idaho.gov

http://www.boardofed.idaho.gov/priv_col_univ/student_complaint.asp

ILLINOIS Illinois State Board of Education
http://www.ibhe.state.il.us/consumerinfo/complaint.htm
INDIANA Indiana Board for Proprietary Education
http://www.in.gov/che/2744.htm
IOWA Iowa College Student Aid Commission
https://www.iowacollegeaid.gov/content/constituent-request-review
KANSAS Kansas Board of Regents
http://www.kansasregents.org/resources/PDF/524-ComplaintProcedureandForm.pdf
KENTUCKY Kentucky Council on Postsecondary Education
http://cpe.ky.gov/forstudents/consumercomplaints/
LOUISIANA

Office of the Attorney General, State of Louisiana 

http://www.ag.state.la.us/Article.aspx?articleID=36&catID=15

MAINE

Maine Department of Education

Harry W. Osgood
Higher Education Specialist
Augusta, Maine 04333
207-624-6846
harry.osgood@maine.gov

MARYLAND Maryland Higher Education Commission
http://mhec.maryland.gov/career/pcs/gripe.asp
MASSACHUSETTS Massachusetts Department of Higher Education
http://www.mass.edu/forstudents/complaints/complaintform.asp
MICHIGAN Michigan Department of Licensing & Regulatory Affairs
PO Box 30718
Lansing, MI 48909
http://www.michigan.gov/lara/0,4601,7-154-35299_61343_35395_35396---,00.html
MINNESOTA Minnesota Office of Higher Education
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078
MISSISSIPPI Mississippi Commission on College Accreditation
http://www.mississippi.edu/mcca/downloads/studentcomplaintform.pdf
MISSOURI Missouri Department of Higher Education
http://www.dhe.mo.gov/contactus.php
MONTANA Montana Board of Regents
http://www.mus.edu/MUS-statement-of-complaint-process.asp
NEBRASKA

Office of the Attorney General
2115 State Capitol Lincoln, NE 68509
402-471-2682
kathleen.fimple@Nebraska.gov

http://www.ccpe.state.ne.us/PublicDoc/Ccpe/Complaint.asp

NEVADA Nevada Commission on Postsecondary Education
http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm
NEW HAMPSHIRE New Hampshire Postsecondary Education Commission
http://www.education.nh.gov/highered/compliance-allegation.htm
NEW JERSEY The New Jersey Commission on Higher Education does not currently have a process for handling student complaints.
NEW MEXICO New Mexico Higher Education Department
http://www.hed.state.nm.us/Complaints.aspx
NEW YORK New York State Education Department
Office of College and University Evaluation
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
NORTH CAROLINA Post-Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina General Administration
910 Raleigh Road
Chapel Hill, NC 27514
919-962-4558
studentcomplaint@northcarolina.edu
NORTH DAKOTA Tanya Spilovoy, D. Ed.
Director of Distance Education and State Authorization
1815 Schafer St., Ste. 202
Bismarck, ND 58501-1217
tanya.spilovoy@ndus.edu
OHIO Ohio Attorney General
http://www.ohioattorneygeneral.gov/about-ag/file-a-complaint.aspx
OKLAHOMA Oklahoma State Regents for Higher Education
http://www.okhighered.org/current-college-students/complaints.shtml
OREGON Oregon Department of Justice, Financial Fraud/Consumer Protection Section
https://justice.oregon.gov/forms/consumer_complaint.asp
PENNSYLVANIA Pennsylvania Department of Education, Office of Postsecondary and Higher Education
http://www.portal.state.pa.us/portal/server.pt/community/higher_education/8711/complaint_procedure/1004474
RHODE ISLAND Rhode Island Board of Governors for Higher
Education
http://www.ribghe.org/pdfs/BOGStudentComplaintProcessII011012.pdf
SOUTH CAROLINA South Carolina Commission on Higher Education
Nonpublic Postsecondary Institution Licensing
http://www.che.sc.gov/CHE_Docs/AcademicAffairs/License/Complaint_procedures_and_form.pdf
SOUTH DAKOTA South Dakota Attorney General
1302 E. Highway 14, Suite 1
Pierre, SD 57501-8501
605-773-3215
TENNESSEE Tennessee Higher Education Commission
Division of Postsecondary School Authorization
http://tn.gov/thec/Divisions/LRA/PostsecondaryAuth/ComplaintForm.pdf
TEXAS Texas Workforce Commission’s Career School Section
512-936-3100
http://www.twc.state.tx.us/svcs/propschools/career-schools-colleges.html
UTAH Utah Division of Consumer Protection
http://consumerprotection.utah.gov/complaints/index.html
VERMONT Vermont Agency of Education
http://www.ccpe.state.ne.us/PublicDoc/Ccpe/Complaint.asp
VIRGINIA State Council of Higher Education for Virginia
http://www.schev.edu/students/studentcomplaintProcess.asp
WASHINGTON Washington Student Achievement Council
Karen Oelschlager
Program Administrator
P.O. Box 43430
Olympia, WA 98504-3430
360-753-7869
kareno@wsac.wa.gov
WEST VIRGINIA Dr. Kathy Butler, Senior Director of Academic Affairs
WV Higher Education Policy Commission
1018 Kanawha Blvd., E. Suite 700
Charleston, WV 25301
304-558-0261
Email: kbutler@hepc.wvnet.edu
WISCONSIN Wisconsin Educational Approval Board
http://eab.state.wi.us/resources/complaint.asp
WYOMING Wyoming Department of Education
http://edu.wyoming.gov/downloads/schools/student-complaint-form.pdf

 

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