Faculty and Staff Profiles

Alex Heckman, MPA, PhD

 

Contact Information

Profile

Dr. Heckman received his Ph.D. in Public Policy and Management and M.P.A. from The Glenn School of Public Affairs at The Ohio State University; and he earned a B.A. in History and Secondary Education from Capital University in Columbus, Ohio.

He has extensive practitioner experience having served a four-year term as a non-partisan elected school board member in the 10th-largest school district in Ohio and he has worked as a manager and performance auditor for the Ohio Auditor of State and as a non-partisan budget and policy analyst for the Ohio Legislature.

Dr. Heckman previously was a visiting assistant professor in The Glenn School at Ohio State and was an instructor for six years in the Political Science Department at Capital University.

Education

Doctor of Philosophy - Public Policy and Management
12/14/2008
The Ohio State University
Columbus, Ohio

Master of Public Administration - Public Policy and Management
03/20/1998
The Ohio State University
Columbus, Ohio

Bachelor of Arts - History and Comprehensive Social Studies Education
05/31/1995
Capital University
Bexley, Ohio

Licensures and Certifications

5 Year Professional Comprehensive High School (7-12) License
State of Ohio Department of Education
2015-07-01(Expiration Date: 2020-06-30)
$lic.tblFacultyProfileLicenseCerts_description

Applying the QM Rubric - (APPQMR)
Quality Matters
2015-08-11

Publications and Presentations

Reduce Costs, Improve Citizen Satisfaction, and Protect Your Municipality from Legal Liability and Negative Publicity by Increasing Educational Requirements and Support for Public Safety Personnel to Obtain Degrees (Published: 2014-12-01)
Volume 1 | Issue Nov/Dec
Publisher: Cities and Villages Magazine(Columbus, OH)
Author(s): J. McCombs

The Search for Better Government Performance: Understanding the impact of management quality and resources on transportation infrastructure outcomes in the American states (Published: 2013-05-17) | Page(s) 187-208
Publisher: Public Management Review
Author(s): A. Heckman
http://www.tandfonline.com/doi/abs/10.1080/14719037.2013.792382#.UfqjgZKsjTp

Desperately Seeking Management: Understanding management quality and Its impact on government performance outcomes under the Clean Air Act (Published: 2012-07-01)
Volume 22 | Issue 3 | Page(s) 473-496
Publisher: Journal of Public Administration Research and Theory
Author(s): A. Heckman
http://jpart.oxfordjournals.org/content/early/2012/03/23/jopart.mur068

States Buying Smarter - Best Practices in Purchasing and Contracting: Lessons from Minnesota and Virginia (Published: 2010-05-01)
Author(s): A. Heckman, S. Fernandez, T. Brown
http://www.pewtrusts.org/en/research-and-analysis/reports/0001/01/01/states-buying-smarter

Summit County Community Based Correctional Facility Performance Audit (Published: 2003-11-25)
Author(s): A. Heckman, O.
https://ohioauditor.gov/auditsearch/detail.aspx?ReportID=39010

City of Warren Phase 5 Performance Audit (Published: 2003-08-21)
Author(s): A. Heckman, O.
https://ohioauditor.gov/auditsearch/detail.aspx?ReportID=34826

Franklin County Veterans Service Commission Performance Audit (Published: 2003-06-04)
Author(s): A. Heckman, O.
https://ohioauditor.gov/auditsearch/detail.aspx?ReportID=21741

Ohio Department Job and Family Services Office of Child Support Management Audit - Support Enforcement Tracking System (SETS) Help Desk section (Published: 2002-06-28)
As part of Ohio Department Job and Family Services Office of Child Support Management Audit
Author(s): A. Heckman, O.
https://ohioauditor.gov/auditsearch/detail.aspx?ReportID=16273

Mahoning Valley Sanitary District Performance Audit Governance and Field Maintenance & Security sections (Published: 2002-06-06)
As part of Mahoning Valley Sanitary District Performance Audit
Author(s): A. Heckman, O.
https://ohioauditor.gov/auditsearch/detail.aspx?ReportID=15588

Ohio Department of Education Management Audit - Priority Setting, Customer Service, & Program Assessment sections (Published: 2002-01-17)
As part of Ohio Department of Education Management Audit
Author(s): A. Heckman, O.
https://ohioauditor.gov/auditsearch/detail.aspx?ReportID=13057

Local Transportation Needs and Funding Report (Published: 2000-09-01)
Author(s): A. Heckman, B. Friedman, C. Marsh, D. Eckhart, J. Botomogno, J. Petry, J. Ryan, K. Schill, L. Gorenstein, R. Miller
http://www.lsc.state.oh.us/research/transportationstudylong.pdf

Teaching Public Administration: In-Person and Distance Learning (2017-01-01)
Presentation Type: Other
Sponsored by: American Society of Public Administration (Webinar Series)

Ethical Leadership as Creativity, Action, & Organizational System (2016-10-01)
Presentation Type: Poster
Franklin University Learning Showcase(Columbus, Ohio)
Sponsored by: Franklin University

Audits and Ethics: Help Create Ethical Organizations (2016-09-01)
Presentation Type: Other
Midwestern Intergovernmental Audit Forum Fall Meeting

What to Discuss When You’re Discussing 2.0: A Dialogue about Online Discussions (2016-06-01)
Presentation Type: Oral Presentation
Innovations in Teaching & Learning Conference(Columbus, Ohio)

Ethical Leadership: Creating Ethical Organizations (2016-06-01)
Presentation Type: Oral Presentation
Midwest Public Affairs Conference(Columbus, Ohio)

Where Do We Go from Here? A New Manifesto for Making Public Administration Research Relevant (2016-06-01)
Presentation Type: Oral Presentation
Midwest Public Affairs Conference(Columbus, Ohio)

Teaching Ethical Leadership from an Organizational Systems Perspective (2016-05-01)
Presentation Type: Oral Presentation
39th Annual Teaching Public Administration Conference(Newark, New Jersey)

Conducting and Publishing High Quality Teaching and Learning Research (2015-06-04)
Presentation Type: Other
38th Annual Teaching Public Administration Conference(Columbus, OH)
Sponsored by: American Society of Public Administration Section on Public Administration Education
Meeting Type: Conference
Would you like to improve the insights gained and usefulness of the research you conduct into teaching and learning practice? Do you want help with a study you are currently planning, conducting, or looking to publish? If so, this interactive workshop is for you. In the workshop we will present an example of how to develop a high quality study from start to finish using the workshop as a case study example. We will also discuss the fundamentals for ensuring high quality research and examine relatively simple methods for significantly improving the quality and usefulness of your teaching and learning studies. Finally, we will walk you through the peer-review process and recommend effective strategies for getting your studies published, so other scholars and educators can benefit from your research. All participants should bring with them an idea for a study they plan to conduct, a study they are currently working on, or a completed study that they would like to publish. A key part of the workshop will be helping you to develop, execute, and/or prepare to publish your study – this will be a true work session for you to get advice and assistance with your research. We also will use participants’ studies as case examples about how to conduct and publish better teaching and learning research.

Teaching Methodological Reasoning to MPA Students (2015-06-03)
Presentation Type: Oral Presentation
38th Annual Teaching Public Administration Conference(Columbus, OH)
Sponsored by: American Society of Public Administration Section on Public Administration Education
Meeting Type: Conference
Often quantitative courses for Master's students are the same as those for doctoral students, yet we know that most Master's students will be practitioners who will not conduct their own original research or apply sophisticated statistical techniques. Too often we also emphasize technical skills too much and interpretation too little. Building on ideas advanced by Desai (2008), I developed a curriculum that emphasizes being a critical consumer of research so that students can evaluate studies and research proposals for decision making. I advance a dialogue on what we should be teaching Master's student's and offer some ideas about how to do it.

What Should We Teach Students about Ethical Leadership (2015-06-03)
Presentation Type: Oral Presentation
38th Annual Teaching Public Administration Conference(Columbus, OH)
Sponsored by: American Society of Public Administration Section on Public Administration Education
Meeting Type: Conference
Many texts and courses teach ethical leadership from an individual perspective and in abstract or stylistic manner in which the leader serves as sort of an ethical judge making a ruling. This presentation discusses the idea of ethical leadership from an organizational and practical perspective where a leader must think systemically about how to act ethically and create ethical organizations in the real world. In doing so, the leader has to create organizational policies and structures that shape action systematically in order to help create an ethical environment. I illustrate this approach to teaching ethical leadership by applying the McKinsey 7-S model. The presentation is designed to stimulate a dialogue about what it means to be an ethical leader, how leaders can make their organizations ethical, and how we can teach this to students.

Ethical GPS: The Foundational Competency of Exceptional Government Leaders (2015-05-11)
Presentation Type: Oral Presentation
Emerging Leaders Program(Franklin County Department of Job and Family Services Headquarters, Columbus, Ohio)
Sponsored by: Franklin County Ohio Department of Job and Family Services
Meeting Type: Workshop

Ethical GPS: The Foundational Competency of Exceptional Leaders (2015-04-08)
Presentation Type: Oral Presentation
Leadership Development Program(Franklin University)
Sponsored by: Franklin University
Meeting Type: Workshop

Ethical GPS: The Foundational Competency of Exceptional Government Leaders (2014-07-21)
Presentation Type: Oral Presentation
Emerging Leaders Program(Franklin County Department of Job and Family Services Headquarters, Columbus, Ohio)
Sponsored by: Franklin County Ohio Department of Job and Family Services
Meeting Type: Workshop

What to Expect When You’re Expecting…to Go Virtual (2014-06-10)
Presentation Type: Oral Presentation
37th Annual Teaching Public Administration Conference(Liverpool, UK)
Sponsored by: American Society of Public Administration Section on Public Administration Education
Meeting Type: Conference
An increasingly common strategy universities pursue in response to the growing financial pressures they face is to expand online courses and program offerings with the hope of reducing costs and increasing revenue. The primary goal of this strategy is to increase enrollment by attracting: • Nontraditional students who cannot or do not want to attend classes on campus, want to finish their degree as quickly as possible, and want maximum flexibility and convenience • Millennial students who want more choices in course format and enjoy engaging with the world virtually through the internet, social media, video, and other digital media Ultimately, the success of any online expansion strategy is reliant upon the ability of faculty to design and deliver quality online courses that appeal to working adults and millennials. Unfortunately, universities often move in this direction without sufficiently understanding the challenges and investments that must be made to create high quality and engaging online and accelerated courses; and without providing the support, resources, and professional development that faculty need to successfully design and teach online and accelerated courses. This presentation is based upon my experience designing, teaching, and overseeing 13 online public administration courses at Franklin University - a private nonprofit university in Columbus, Ohio. These courses were developed and have been offered over the past 18 months as a part of the launching of a new undergraduate public administration major and a new online, accelerated MPA degree program at Franklin University. In the presentation, I outline key challenges that arise when moving from offering traditional face-to-face courses and programs to offering online and accelerated courses and programs. Most importantly, the presentation identifies strategies and recommendations for meeting these challenges and for designing and delivering effective online courses. My insights on the challenges, benefits, and resources required to create effective online and accelerated courses are shaped by nearly four years designing and teaching six-week online courses at Franklin University; as well as my experiences as a faculty member designing and teaching: • 10-week face-to-face courses for traditional students in the undergraduate public administration major and for traditional and working adults in the MPA program at Ohio State University, one of the largest research universities in the USA • 16-week face to-face and distance courses for traditional and working adult students in an undergraduate public administration program that I helped launch at Capital University, a private nonprofit institution affiliated with the Lutheran church The presentation should be of particular interest to faculty members responsible for creating and teaching new online courses, students and practitioners who want to become educators or trainers, and administrators who want to help ensure the success of their universities’ efforts to expand online courses and program offerings.

Ethical Leadership: Creating an Ethical Organization (2014-05-16)
Presentation Type: Oral Presentation
Lunch 'n Learn Webinar Series(Virtual)
Sponsored by: Franklin University
Meeting Type: Session

What Went Wrong with Healthcare.gov: A Non-Political Management Perspective (2014-04-29)
Presentation Type: Oral Presentation
Lunch 'n Learn Webinar Series(Virtual)
Sponsored by: Franklin University
Meeting Type: Session

The Seven Meta –Competencies of Exceptional Government Professionals (2014-03-12)
Presentation Type: Oral Presentation
Citywide Training(Columbus, OH)
Sponsored by: City of Columbus
Meeting Type: Workshop

Ethical GPS: The Foundational Competency of Exceptional Leaders (2014-02-11)
Presentation Type: Oral Presentation
Leadership Dublin(OCLC, Dublin, Ohio)
Sponsored by: City of Dublin, Ohio Chamber of Commerce
Meeting Type: Workshop

Ethical GPS: The Foundational Competency of Exceptional Government Leaders (2013-11-04)
Presentation Type: Oral Presentation
Emerging Leaders Program(Franklin County Department of Job and Family Services Headquarters, Columbus, Ohio)
Sponsored by: Franklin County Ohio Department of Job and Family Services
Meeting Type: Workshop

How Can We Improve Government Performance? Implementation Context and Key Factors Affecting Performance Outcomes (2013-09-25)
Presentation Type: Poster
Franklin University Scholarship Forum(201 South Grant Avenue, Columbus, Ohio)
Sponsored by: Franklin University College of Health and Public Administration
Meeting Type: Conference
We expect our governments to tackle a diverse array of problems and take on a myriad of responsibilities. Often, we are frustrated at their apparent lack of success at doing so. What are the key factors that impact how effectively government agencies perform? Drawing upon my own empirical research and the public administration literature, I present a framework for thinking about the answer to this question, along with ideas for how to improve government performance. Specifically, I focus on the impact of management quality on government performance; including its interrelationship with other important factors such resources, politics, and the nature of the problem situation. The poster also offers ideas for advancing scholarship that seeks to make practical recommendations for improving public management and government performance. Citizens and scholars interested in developing a better understanding of how to assess and improve government should find this poster offers valuable food for thought.

A Master(s) Plan for You: Competencies and Degrees for Advancing Your Career and Improving Your Community (2013-09-18)
Presentation Type: Oral Presentation
Leadership Retreat(Carmel, Indiana)
Sponsored by: Indiana Park and Recreation Association
Meeting Type: Conference

Curriculum Design and Assessment (2013-01-01)
Presentation Type: Paper
34th Annual Teaching Public Administration Conference(Williamsburg, VA)
Sponsored by: American Society of Public Administrators
Meeting Type: Conference

So, We're An Economic Force...Now, How Do I Get Others to Pay Attention? (2011-10-27)
Presentation Type: Oral Presentation
Joint Nonprofit Conference(Columbus, Ohio)
Sponsored by: Ohio Association of Nonprofit Organizations and The Ohio Attorney General
Meeting Type: Conference

Meeting the Needs of Professionals who Administer Government For the People: Using Practitioner Feedback to Develop Relevant Professional Curriculum (2011-05-16)
Presentation Type: Oral Presentation
34th Annual Teaching Public Administration Conference(Williamsburg, VA)
Sponsored by: American Society of Public Administration Section on Public Administration Education
Meeting Type: Conference

Meeting the Needs of Professionals who Administer Government For the People: Using Practitioner Feedback to Develop Relevant Professional Curriculum (2011-05-16)
34th Teaching Public Administration Conference(Williamsburg, VA)
Meeting Type: Conference

States Buying Smarter: Policy and Practice in Minnesota (2010-08-25)
Presentation Type: Oral Presentation
National Association of State Procurement Officials Annual Conference(Washington, DC)
Sponsored by: National Association of State Procurement Officials
Meeting Type: Panel

Poor to Good: The Implications of Diverse Performance Contexts and Management Quality Profiles for Improving Public Management Research (2009-10-01)
Presentation Type: Paper
10th Biennial Public Management Research Association Conference(Columbus, Ohio)
Sponsored by: Public Management Research Association
Meeting Type: Conference
Research into policy implementation and public management recognizes that management along with other political, economic, task, and policy design factors impact government performance. This study conceptually analyzes and empirically tests the affect two widely different performance contexts (i.e., with different political, economic, task, and policy design characteristics) have on the ability of management to impact performance outcomes. Specifically, I address answer the question “Does performance context affect the impact management and other factors have on government performance?”

Desperately Seeking Management (2008-11-01)
Presentation Type: Poster
30th Annual Association of Public Policy Analysis and Management Conference(Los Angeles, CA)
Sponsored by: Association of Public Policy Analysis and Management
Meeting Type: Conference

Does Management Matter? Testing a Model of Management and Performance in a State Transportation Context (2007-11-01)
Presentation Type: Paper
29th Annual Association of Public Policy Analysis and Management Conference(Washington, DC)
Sponsored by: Association of Public Policy Analysis and Management
Meeting Type: Conference

Does Management Matter? Testing a Model of Management and Performance (2007-10-01)
Presentation Type: Paper
9th Biennial Public Management Research Association Conference(Tucson, AZ)
Sponsored by: 9th Biennial Public Management Research Association
Meeting Type: Conference

Professional Memberships

American Society of Public Administration (ASPA)
2011-01-01 - Present
Board Member for Section on Public Affairs Education
Scope of Organization: National
The primary professional association for public administration practitioners and scholars in the field of public administration.

American Society of Public Administration (ASPA)
2017-01-01 - Present
Chair for Section on Public Administration Education
Scope of Organization: National
The primary professional association for public administration practitioners and scholars in the field of public administration.

Central Ohio American Society of Public Administration (COASPA)
2014-12-14 - Present
President
COASPA is: The premier source of professional development and networking opportunities for government and nonprofit professionals in Central Ohio.

International City/County Management Association  (ICMA)
2015-01-01 - Present
International City/County Management Association advances professional local government worldwide. The organization’s mission is to create excellence in local governance by developing and fostering professional management to build better communities.

Public Management Research Association (PMRA)
2007-01-01 - 2015-12-31
Scope of Organization: International
Professional Association for scholars that study public management