Certified Business Professional (CBP) Executive Program – Online

Create your competitive edge Earn a globally recognized business credential

The Certified Business Professional Executive program is a global business credential offered in conjunction with the International Business Training Association that validates your knowledge, skills and abilities

Self-Paced, with Instructor-led sessions

Our intensive 3-week online courses are taught by Franklin’s academically qualified, industry expert faculty.  Access the courses anytime, anywhere with an internet connection.  Virtual meetings are held weekly, and recorded for future reference or review.  These interactive, engaging courses will prepare you to take the CBP Certification exam.
Benefits of CBP Executive Certification to the Professional:  

• 3-week online format eliminates expensive time away from the job
• Relevant, job-applicable theory and techniques you can apply immediately
• Flexible online design allows you to complete coursework at home, work or when traveling
• Demonstrates knowledge of industry standards, best practices and technology skills
• Career differentiator-  adds professional credibility
• Enhanced employability within your company and to prospective employers
• Provides a firm business foundation to pursue additional corporate career paths

What You'll Learn

Our prep courses cover topics that apply to any industry.  You’ll learn relevant business theories as well as practical tools and techniques you can use immediately.  You’ll study:

1. Leadership
2. Customer Service
3. Sales
4. Business Etiquette & Professionalism
5. Business Communication

Individual courses cost $575 each.  

Register Now for one or more of these courses.

Course Descriptions and Dates

Leadership - The CBP™ Leadership Certification equips business professionals with the skills and knowledge required for effective leadership. The CBP™ Leadership certification course covers all of the essentials of today’s leaders in a hands-on, interactive seminar that uses real-life scenarios to develop practical leadership skills.

Customer Service - The CBP™ Customer Service Certification provides the foundation for quality customer service and focuses on building lifelong customer relationships by developing effective customer-care strategies. The CBP™ Customer Service course provides guidelines for emerging technologies and uses various hands-on and interactive scenarios to develop the foundational customer-care skills needed to provide excellence in service.

Sales - The CBP™ Sales Certification lays the foundation for professional selling by teaching the selling process using effective sales methodologies. You will learn the skills and tactics of the leading sales professionals and take part in interactive scenarios to master those skills. The course covers all the major sales stages and teaches the best practices in the sales industry.

Business Etiquette and Professionalism - The CBP™ Business Etiquette and Professionalism Certification ensures participants develop the awareness and understanding of business etiquette and the appropriate behavior for different business situations. You will learn the etiquette requirements for meetings, entertaining, telephone, and other business interactions, as well as how to effectively address challenges when doing business in a multi-cultural environment.

Business Communication - The CBP™ Business Communication Certification equips the business professional with the best communication practices and develops business communication as a discipline. The course explores the process of communication in the business environment, which allows participants to understand how to make better choices in their day-to-day interactions.

Register Now or contact the Center for Professional Training & Developing at 614.947.6173.

Franklin University is an approved Certified Business Professional Executive Program (CBP) course provider through the International Business Training Association (IBTA).