Professional Training & Development Frequently Asked Questions

You can register online, via email, or by phone at 614.947.6173.

Non-credit workshops are open to the public. Some may have specific experience or educational requirements or recommendations. If applicable, these will be included in the class description.

It is recommended you register promptly because most sessions fill quickly. The deadline for registration is either the workshop start date, the published registration deadline, or when the workshop reaches maximum capacity – whichever comes first.

Unless otherwise stated, tution and workshop-related fees are due at the time of registration. Payment may be in the form of accepted credit cards, invoice, purchase order, or direct billing.

Tuition may be billed to your employer with a formal written authorization. Download our direct billing form.

In most cases, workshop materials are included as part of the registration fee and are provided during the first class. If you need to purchase materials separately, this information will be provided on the workshop registration site or indicated in the confirmation announcement you receive.

Parking is free and a pass is not required. You should park in lots designated for students and visitors. Please do not park in restricted parking areas (handicapped, reserved for faculty, etc.) without proper authorization.

You will receive a record of attendance unless otherwise specifically stated.

The Center for Professional Training and Development reserves the right to cancel, postpone, limit enrollment, split, or combine classes, and change instructors and room assignments as necessary.

Cancellation requests must be received via mail, fax, email, or phone. Please be sure to include the course number, title, date, and time of the course.

For requests received at least five business days prior to the start of the course, your total payment, minus a $25 processing fee, will be refunded. For requests received fewer than five business days before the start of the course, half of your total payment will be refunded.

Any cancellation prior to the scheduled training is eligible for a transfer to another date during the same calendar year. There will be no refund or transfer for no-calls or no-shows.

If you decide to cancel your registration, please email, call 614.947.6173, or fax 614.947.6977. Once your request has been received, you will be notified by the Center for Professional Training & Development.

A colleague may substitute for you if you cannot attend or transfer to another course.

The Center for Professional Training & Development provides CEUs based on a formula of 0.1 CEUs for each contact hour (i.e., 15 contact hours is equal to 1.5 CEUs). The number of CEUs to be awarded for any training event will be included in the course description.

To obtain information on qualifying programs for CEU awards or to obtain verification of CEUs for participating in Franklin University sponsored programs, contact CPTD at 614.947.6173. Please include your name, mailing and email address, and the name(s) and date(s) of the program(s) you have attended.

Local interest, qualified instructor availability, and/or appropriate class location availability may all be factors influencing why classes are held at particular locations instead of others. We are continually exploring new ideas and locales for classes and appreciate any feedback or ideas you may have. Have a suggestion? Email us today.