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Spotlight on Courtney Roben

Courtney Roben
Systems & Billing Manager
Hilb Rogal & Hobbs
MBA

I decided to pursue a master's degree because I wanted to be challenged and needed to broaden my horizons. I chose Franklin University’s Vantage MBA® Program because the curriculum gave me a big picture of professional possibilities. Plus, the flexibility allowed me to maintain a full-time work schedule while attending classes in Dublin, which was very convenient for me.

With an bachelor's degree in marketing and expertise in the insurance industry, the Vantage MBA Program helped bring out elements of myself I didn’t even know were part of me – both professionally and personally.

For example, I feel that I learned to be a better leader. I’m more thoughtful about what I say and how I deliver my messages. This has been helpful in my position as a manager with the eighth largest insurance brokerage firm in the United States, where I apply leadership skills with people of different generations.

The teamwork courses were especially pertinent and enlightening, because business is all about working in teams. The funny thing is, I didn’t even realize how truly helpful this new “people knowledge” was until I found myself unconsciously applying it with my staff. I really believe this knowledge directly influenced my ability to bring about positive change in a rather resistant environment. Also, the project management subject matter helped me gain confidence in creating and implementing a project plan. This experience has helped me move forward in my career.

As an adult student, the challenges I learned to overcome were similar to most working adults: balancing work, school and personal life. While at Franklin, I was also busy planning my wedding, which took place just a few months after I graduated. It was a testament to Franklin’s manageable schedule that I maintained an “A” average.

So the statement that Franklin promotes, “Franklin makes it possible” was definitely true for me.