E-Textbook FAQ

E-Textbook FAQs

As part of Franklin University’s ongoing commitment to making higher education more affordable and accessible, the University is launching its e-textbook initiative beginning with the Winter 2017 Term. The launch consists of nearly 20 courses, with the ultimate goal of eliminating traditional textbooks entirely.

The Winter 2017 introduction of e-textbooks is expected to impact about 20 percent of Franklin students. Students can expect a 30-80 percent reduction in textbook costs by switching to the electronic version.

Students registered for one of the courses that will integrate e-textbooks for Winter 2017 will be billed a book charge at the time of registration. The cost of the charge varies by course. For the most seamless and integrated learning experience, we strongly recommend that students take advantage of the access, search capabilities and reduced cost benefits associated with this initiative. However, students may opt-out of the e-textbook within the first two weeks of a course by contacting their advisor. Opting out of the e-textbook makes the student responsible for acquiring the required textbook(s) from their provider of your choice using the ISBN provided within the course.

For more information about e-textbooks at Franklin University, consult our list of frequently asked questions below.

How will students know that a course they are interested in/registering for has an embedded e-textbook?
A Comprehensive Course List is accessible from myTools and on the Tuition & Fees page of www.franklin.edu.

How quickly will students have access to the e-textbooks after registration?
Students will have access to the e-textbooks as soon as course access opens (10 days prior to the course start date).

How long will students have access to purchased e-textbooks?
Students will have access to purchased e-textbooks on the VitalSource platform for three years from the time of purchase.

Will there be an opt-out option to decline the embedded e-textbook (and associated e-textbook charge)?
Yes, though it is not recommended. Students wishing to opt-out of the e-textbook for that course must contact their advisor before the end of Week 2 to formally request to opt-out. The advisor will arrange for the e-textbook charge to your student account to be removed. The e-textbook will subsequently be deleted from the student’s online “library”.

If a student is registered for a course that includes an embedded e-textbook, do they have the option to purchase a physical text book at an additional cost or use a financial aid book voucher? 
Yes. The fee for the e-textbook will be charged, but if the student has additional, available financial aid, the student may opt to purchase a physical copy of the text using a book voucher.

For students with printed textbook learning preferences, can sections of the e-textbooks be printed?
Students are able to print a certain number of pages of the book at one time. This capability is stipulated by the VitalSource e-Reader.  

Can the e-textbook be downloaded to a device and thus be accessible offline?
Yes. Students will need to register when first connecting to VitalSource, the e-textbook provider. Then access will be available to download the text to a tablet, cellphone or computer. There are videos available to walk you through the process here.

Can the e-textbook be downloaded to multiple devices (with only one e-textbook charge)?

Are mobile versions of the e-textbooks available?
All e-textbooks are created with mobile versions.

Will there be an e-textbook app?
Yes, VitalSource has an e-Reader app for both IOS and Android.

If a student uses a public computer or the Franklin University Library’s or SLC’s computers, will those computers have the correct technology to open the e-textbooks?Yes. E-textbooks are also available through a browser.

What accommodations will be made for students who may not have the latest computers or software to meet e-textbook technical requirements?
There are no specific computer requirements beyond those required in the Academic Bulletin for e-textbooks.  

The library currently provides access to e-textbooks for eight courses free of charge. If these courses are on the e-textbook list, will the e-textbook charge be applied?
No. Fees will not be charged to those courses.

Will students still be able to access textbooks for courses with embedded e-textbooks through the library (on reserve and/or request through OhioLINK)?
Yes. Physical copies of these texts will still be available through the library, but the e-textbook will still be embedded in the course with a required e-textbook charge applied. If the Library does not carry the physical copy of the e-textbook, students can reserve a copy through OhioLINK.

Will the Bookstore continue to stock physical copies of the textbooks for the courses with the embedded e-textbooks?
Yes. The bookstore will continue to stock physical copies, but in a limited quantity.

Are there instructional materials/videos on how to use e-Readers?  How and when can students access these instructional materials?
Yes. There are videos created by Franklin on how to access eBooks from BlueQuill and by VitalSource on how to use the e-Readers. These videos can be accessed from the course, from youtube, and from the myFranklin login.

When will students start being charged the e-textbook fee?
Students enrolled in one or more of the Winter 2017 courses with embedded e-textbooks will see a separate fee appear on the student account to cover the cost of the e-textbook. This fee will be listed as an e-textbook charge.

What is the charge for an e-textbook?
The cost of each e-textbook is negotiated between Barnes & Noble and the publishers, and reviewed by Franklin. If any costs are found to be out of line with reasonable expectations, those costs are negotiated.

Will there be any classes that won’t have e-textbook charges?
Yes. Only the 15 identified courses that have the embedded e-textbooks for Winter 2017 will have an associated book charge. There will also continue to be courses that have no textbooks at all (ex. PF 121 or PF 321).

Will e-textbooks be billed as a flat rate built into each course?
No. Costs will vary based on the e-textbook required for each specific course that contains an embedded e-textbook.

Where can I find an itemized breakdown of my tuition and fees?
An itemized breakdown of all charges to your account is available on the account details in your Statement of Account in myTools of the myFranklin student portal.

Will the University profit from the fee?
No. The University will not make a profit from these fees. Fees cover costs of the e-textbook only.  

If courses with embedded e-textbooks have associated workbooks or other required resources, will students be charged a separate fee for those resources in addition to the e-textbook charge?  
Access to additional resources is bundled with the e-textbook, thus no additional fees will be charged.  

How will e-textbook refunds work?   
Students who drop a course with an e-textbook during Week 1 or Week 2 will have the e-textbook charge removed from their account in full and the book will be removed from their online access. Students who drop a course with an e-textbook in Week 3 or later will receive no refund for the e-textbook, but online access will be maintained for 3 years.

Can a student opt-out of an e-textbook?

Yes, though it is not recommended. Students wishing to opt-out of the e-textbook for that course must contact their advisor before the end of Week 2 to formally request to opt-out. The advisor will arrange for the e-textbook charge to your student account to be removed. The e-textbook will subsequently be deleted from the student’s online “library”.

Will financial aid cover e-textbook fees?
Yes. The fee for an e-textbook will appear on the student account as an “e-textbook charge” and will be covered as payments are applied, including financial aid.

Will book vouchers be going away?
No. The book voucher process will remain in place. For Winter 2017, students may have some courses with e-textbooks in which a book charge will be applied to their account, while those courses without e-textbooks will utilize the existing book voucher process.

Will Federal Tuition Assistance (FTA) for Active Military students cover the e-textbook charge?
No. Students using FTA funding will be charged an e-textbook charge for any courses with e-textbooks.  This will create a balance on the student account for which the student will be responsible.  

CH 31 (Vocational Rehab) currently covers all costs for books as well as $75 per term for supplies for eligible veterans.  Will this continue?
Yes. The e-textbook charge will be covered by CH 31 funds.  Students should use the existing process to cover costs for supplies.

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