E-Textbook FAQ

E-Textbook FAQs

As part of Franklin University’s ongoing commitment to making higher education more affordable and accessible, the University is launching its e-textbook initiative beginning with the Winter 2017 Term. The launch consists of nearly 20 courses, with the ultimate goal of eliminating traditional textbooks entirely.

The Winter 2017 introduction of e-textbooks is expected to impact about 20 percent of Franklin students. Students can expect a 30-80 percent reduction in textbook costs by switching to the electronic version.

Students registered for one of the courses that will integrate e-textbooks for Winter 2017 will be billed a book charge at the time of registration. The cost of the charge varies by course. For the most seamless and integrated learning experience, we strongly recommend that students take advantage of the access, search capabilities and reduced cost benefits associated with this initiative. However, students may opt-out of the e-textbook within the first two weeks of a course by contacting their advisor. Opting out of the e-textbook makes the student responsible for acquiring the required textbook(s) from their provider of your choice using the ISBN provided within the course.

For more information about e-textbooks at Franklin University, consult our list of frequently asked questions below.

How will I know that a course I am interested in/registering for has an embedded e-textbook?
A Comprehensive Course List is accessible from myTools on the Tuition & Fees page of www.franklin.edu.

How quickly will I have access to the e-textbooks after registration?
You will have access to the e-textbooks as soon as course access opens (10 days prior to the course start date).

How long will I have access to purchased e-textbooks?
Length of access may vary by publisher. You may have access to purchased e-textbooks on the VitalSource platform for up to three years from the time of purchase.

Will there be an opt-out option to decline the embedded e-textbook (and associated e-textbook charge)?
Yes, though it is not recommended. If you wish to opt-out of e-textbook(s) for a course, log into your myFranklin account up to 90 days prior to the course start date to submit a formal request. Your request must be submitted no later than 14 calendar days from the course start date. These instructions are a guide to assist you in completing the request.  Your e-textbook charge will be removed and the e-textbook will subsequently be deleted from your online “library”.

If I’ve already opted out of an e-textbook, can I opt back in during that course?
Beginning March 6, 2017, students may opt back in to an e-Textbook within 21 calendar days from the course start date if you change your mind.

Can I opt out of e-textbooks for all my future courses at once?
No.  Opt out decisions must be made and submitted through your myFranklin account for each course.  E-textbooks have shown to improve student success, so we want you to maximize your exposure to these enhanced learning tools.  

If my course has more than one e-textbook, can I select to opt out of some but not all e-textbooks?
Yes.  Each e-textbook(s) will be listed individually for the ease of opting out of them individually.

If I register for a course that includes an embedded e-textbook, do I have the option to purchase a hard copy of the text at an additional cost or use a financial aid book voucher?
Yes. The fee for the e-textbook will be charged to your student account, but you may always opt to purchase a hard copy of the book if you wish.  If you have additional, available financial aid, a book voucher may be used to purchase your hard copy text.

If my learning preference is for a hard copy textbook, can sections of the e-textbooks be printed?
You are able to print a certain number of pages of the book at one time. This capability is controlled by the e-textbook publisher.  

Can the e-textbook be downloaded to a device and thus be accessible offline?
Yes. You will need to register when first connecting to VitalSource, the e-textbook provider. Once registered, access will be available to download the text to a tablet, cellphone or computer. There are videos available to walk you through the process here. There are videos available to walk you through the process here.

Can the e-textbook be downloaded to multiple devices (with only one e-textbook charge)?
Yes, in fact downloading the e-textbook is highly recommended. The VitalSource Bookshelf Application allows you to have 2 computers and 2 mobile devices activated at any given time.

Are mobile versions of the e-textbooks available?
All e-textbooks are created with mobile versions.

Will there be an e-textbook app?
Yes, VitalSource has an e-Reader app for both IOS and Android.

If I access my e-textbook directly from Vital Source, it asks for a redemption code.  Where do I find that code?
Franklin University does not issue redemption codes to access e-textbooks. Instead, you must access your e-textbook(s) directly through your course website.  Accessing resources in BlueQuill will alleviate the need for a redemption code.

If I use a public computer or the Franklin University Library’s or Student Learning Center’s computers, will those computers have the correct technology to open the e-textbooks?
Yes. E-textbooks are also available through a browser.

What accommodations will be made if I do not have the latest computers or software to meet e-textbook technical requirements?
Using e-textbooks does not require any additional technology beyond the minimum requirements outlined in the Academic Bulletin for all students.   

The library currently provides access to e-textbooks for eight courses free of charge. If these courses are on the e-textbook list, will the e-textbook charge be applied?
No. Fees will not be charged to those courses.

Will I still be able to access textbooks for courses with embedded e-textbooks through the library (on reserve and/or request through OhioLINK)?
Yes. Hard copies of these texts will still be available through the library, but the e-textbook will still be embedded in the course with a required e-textbook charge applied. If the Library does not carry the hard copy of the e-textbook, you may inquire with them about reserving a copy through OhioLINK.

Will the Bookstore continue to stock physical copies of the textbooks for the courses with the embedded e-textbooks?
Yes. The bookstore will continue to stock physical copies, but in a limited quantity.

Are there instructional materials/videos on how to use e-Readers?  How and when can I access these instructional materials?
Yes. There are videos created by Franklin on how to access e-textbooks from BlueQuill and by VitalSource on how to use the e-Readers. These videos can be accessed from the course, from YouTube, and from the myFranklin login.

When will I be charged the e-textbook fee?
Upon registration for one or more course(s) with embedded e-textbooks, a separate fee will appear on your account to cover the cost of the e-textbook. This fee will be listed as an e-textbook charge.

What is the charge for an e-textbook?
The cost of each e-textbook is negotiated between Barnes & Noble and the publishers, and reviewed by Franklin. If any costs are found to be out of line with reasonable expectations, those costs are negotiated.

Will there be any classes that won’t have e-textbook charges?
Yes. Only the 15 identified courses that have the embedded e-textbooks for Winter 2017 will have an associated book charge. There will also continue to be courses that have no textbooks at all (ex. PF 121 or PF 321).

Will e-textbooks be billed as a flat rate built into each course?
No. Costs will vary based on the e-textbook required for each specific course that contains an embedded e-textbook.

Where can I find an itemized breakdown of my tuition and fees?
An itemized breakdown of all charges to your account is available on the account details in your Statement of Account in myTools of the myFranklin student portal.

Will the University profit from the fee?
No. The University will not make a profit from these fees. Fees cover costs of the e-textbook only.  

If courses with embedded e-textbooks have associated workbooks or other required resources, will I be charged a separate fee for those resources in addition to the e-textbook charge?  
Access to additional resources is bundled with the e-textbook, thus no additional fees will be charged.  

How will e-textbook refunds work?   
If you drop a course with an e-textbook prior to the 14th calendar day from your course start date, the e-textbook charge will be removed from your account in full and your access to the e-textbook removed.  If you drop a course with an e-textbook after the 14th day, no refund will be processed, but you will have access to the e-textbook for up to 3 years.

Can I opt-out of an e-textbook?

Yes, though it is not recommended. If you wish to opt-out of e-textbook(s) for a course, log into your myFranklin account up to 90 days prior to the course start date to submit a formal request. Your request must be submitted no later than 14 calendar days from the course start date. These instructions are a guide to assist you in completing the request.  Your e-textbook charge will be removed and the e-textbook will subsequently be deleted from your online “library.”

Will financial aid cover e-textbook fees?
Yes, available financial aid can be used to cover e-textbook fees. The fee for an e-textbook will appear on your account as an “e-textbook charge” and will be covered as payments are applied, including financial aid.

Will book vouchers be going away?
No. The book voucher process will remain in place. Beginning Winter 2017, some courses will have embedded e-textbooks while others will not.  Book vouchers will still be available for courses without e-textbooks.

Financial Aid/ Military Funding
Will Federal Tuition Assistance (FTA) cover the e-textbook charge if I am a Service member?
No. If you are using FTA funding, you will be charged an e-textbook fee for any courses with e-textbooks.  This will create a balance on your account for which you will be responsible.  

CH 31 (Vocational Rehab) currently covers all costs for books as well as $75 per term for supplies for eligible veterans.  Will this continue?
Yes. The e-textbook charge will be covered by CH 31 funds.  You should use the existing process to cover costs for supplies.

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