Accounts Receivable Coordinator

Franklin University has an opening for an Accounts Receivable Coordinator.  The Accounts Receivable Coordinator is responsible for data administration, validity of accounts, and reporting needs of the Business Office.  This individual is also accountable for coordinating and recommending policies and procedures for the collection of all payments, non-traditional payment arrangements, and special case student payments.  

The Accounts Receivable Coordinator will Develop student accounts reporting as well as recommend payment plans and related policies and procedures to meet student needs.  This individual will assist in the administering and billing of tuition and fees; processing of payments; processing credit card payments through authorization terminal; performing data entry of receipts, charges, and credits to student accounts; initiating and overseeing collection of tuition and fees.  In addition, the Accounts Receivable Coordinator will research and respond to internal and external student and collection agency inquiries concerning accounts from office email account and phone calls as well as process refunds with excess credit, tuition drops, or cancellations of courses.


The successful individual should be conscientious, detail-oriented, self-motivated and proactive, while enjoying multitasking in a fast paced environment.  Must be able to work with minimal supervision.  Other duties or special projects as needed may be assigned.


The successful candidate will have 3-5 years of experience in cash management or a related field. Experience in Colleague/Datatel Software is preferred.  Excellent organizational and analytical skills, oral and written communication, and customer service skills (working with internal and external customers) are a must.


The ideal candidate will possess a Bachelor’s Degree, be computer literate, with proficiency in all Microsoft Office applications, with advanced skills in Excel.  Proven attention to detail and ability to manage high volumes of activity is a must
Founded in 1902 and based in Columbus, Ohio, Franklin University is busy executing a strategic plan to expand educational opportunity to ever greater numbers of students across the country and around the world. Franklin currently offers 37 undergraduate majors and nine graduate programs and teaches classes at five locations in Ohio and a location in Indianapolis, as well as online. In addition, Franklin’s MBA Program is offered internationally through agreements with institutions in Europe, the Middle East, and Asia.


Franklin offers a competitive benefits package, incentive program, free parking, free undergraduate tuition for employees and immediate family members, and graduate tuition assistance for full-time employees and immediate family members.


Qualified candidates may submit a resume and complete the employment application though our online portal at:  https://forms.franklin.edu/employment


Equal Opportunity Employer

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