Computer Lab Assistant

Franklin University is looking for a dynamic, self-motivated individual for a part-time Computer Lab Assistant at our Main Campus, Downtown.

Duties will include: Greeting and checking in lab users, monitoring the lab environment, maintaining the computer lab and the equipment therein, answering questions related to the technology provided in the lab (logging into computers, checking email, navigating course websites, printing, word processing, etc.), helping students understand their assignments, referring students to appropriate academic support resources, scheduling and confirming tutoring appointments, registering students for workshops, posting flyers, and assisting with other academic support related tasks as assigned.

The successful candidate must be in good academic standing, able to work both as part of a team as well as independently, possess excellent communication skills, problem solving skills, and be able to manage time effectively. In addition, the ideal candidate should have a commitment to providing excellent customer service to all customers. Must be proficient with the Internet, Microsoft Office applications, and have the ability to learn additional software applications.

Hours will vary as needed. This position will work 15- 19 hours a week and must have evening and weekend availability.

Founded in 1902 and based in Columbus, Ohio, Franklin University is busy executing a strategic plan to expand educational opportunity to ever greater numbers of students across the country and around the world. Franklin currently offers 36 undergraduate majors and 9 graduate programs and teaches classes at 5 locations in Ohio and a location in Indianapolis, as well as online. In addition, Franklin’s MBA Program is offered internationally through agreements with institutions in Europe, the Middle East, and Asia.

Qualified candidates may email a cover letter with salary requirements and resume as a MS Word attachment titled “Computer Lab Assistant” to resume@franklin.edu.

Equal Opportunity Employer

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