Graduate Admissions Advisor
Franklin University has a position available for a full-time Graduate Admissions Advisor. This individual will be responsible for the recruitment and evaluation of prospective students for Franklin University’s graduate programs through our selective admissions process. The position is responsible for engaging in timely, high quality, proactive outreach to educate graduate inquiries and applicants on Franklin’s graduate admissions processes, ensuring a high-quality prospective graduate student experience and facilitating a thorough understanding of all requirements and timelines. The position involves significant telephone outreach. The selected individual will maintain strong working relationships with other units throughout the University, including the offices of Financial Aid, Marketing, the Registrar, and Graduate Student Affairs. Work hours include one late night per week (11 a.m.-8:00 p.m.), one 9:00 a.m.-6 p.m. day with the remainder of the week being 8:00 a.m.-5:00 p.m. Other evening work may be required to facilitate special events. The Admissions team collaborates to staff four (4) total Saturdays throughout the calendar year.
A Master’s degree is required. The selected individual should be a strong communicator with excellent telephone skills supplemented by effective written communication skills. The candidate should also have a strong track record of goal achievement and student satisfaction and the ability to serve as a team player within the entire department. We seek someone with strong organization, prioritization, detail-orientation, time management and follow-through skills that is comfortable delivering and receiving constructive/critical feedback. Prior graduate student recruitment and/or admissions experience is strongly preferred. Experience with a CRM tool and prior people and project management experience is desired.
Candidate must possess a strong customer-centered philosophy and develop an understanding of, and agreement with, Franklin’s relationship management principles and University values.
Founded in 1902 and based in Columbus, Ohio, Franklin University is busy executing a strategic plan to expand educational opportunity to ever greater numbers of students across the country and around the world. Franklin currently offers 33 undergraduate majors and nine graduate programs and teaches classes at four locations in Ohio and a location in Indianapolis, as well as online. In addition, Franklin’s MBA Program is offered internationally through agreements with institutions in Europe, the Middle East, and Asia.
Franklin offers a competitive benefits package, incentive program, free parking, free undergraduate tuition for employees and immediate family members, and graduate tuition assistance for full-time employees.
Qualified candidates may email a cover letter with salary requirements and resume as a MS Word attachment titled “Graduate Admissions Advisor” to firstname.lastname@example.org.
Equal Opportunity Employer