Student Learning Center Assistant - PT

Franklin University’s Student Learning Center (SLC) is looking for a dynamic, self motivated individual for a part-time Assistant position for our testing office at the Main Campus, Downtown.

Primary responsibilities include; providing customer service to students, faculty, and staff who visit the SLC, proctoring and administering student tests, answering the telephone and responding to emails regarding the SLC, and other general administrative duties.  Additionally, the part-time SLC Assistant will be responsible for aiding the SLC full-time staff with projects to support the overall departmental functions. These projects will be designated by the Assistant Director of Testing and Operations.

The successful candidate must be able to work both as part of a team as well as independently, possess excellent communication skills and be able to manage time effectively. In addition, the ideal candidate should have a commitment to providing excellent customer service to our internal and external customers. Must be proficient with the Internet, Microsoft Office applications, and have the ability to learn additional software applications. A Bachelor's degree is preferred.

This position will work 20 hours a week and must have both day and evening (until 8 p.m.) availability as well as the availability to work up to three Saturdays (from 9 a.m. until 5 p.m.) per month.  

Candidate must possess a strong customer-centered philosophy and develop an understanding of, and agreement with, Franklin’s relationship management principles and University values.

Founded in 1902 and based in Columbus, Ohio, Franklin University is busy executing a strategic plan to expand educational opportunity to ever greater numbers of students across the country and around the world.  Franklin currently offers 33 undergraduate majors and nine graduate programs and teaches classes at four locations in Ohio and a location in Indianapolis, as well as online.  In addition, Franklin’s MBA Program is offered internationally through agreements with institutions in Europe, the Middle East, and Asia.

Franklin offers a competitive incentive program, free parking, undergraduate tuition reimbursement for employees and immediate family members, and graduate tuition assistance.

Please visit our homepage for more information about the University.

Qualified candidates may email a cover letter with salary requirements and resume as a MS Word attachment titled "PT SLC Asst" to resume@franklin.edu

Equal Opportunity Employer