Student Services Associate

Franklin University has a position available for a Student Services Associate (SSA) to join our team, which serves more than 10,000 students annually. Student Services Associates serve as the primary Academic Advisors for students and are empowered to help students achieve their personal, professional, and educational goals.

The ideal candidate will be goal driven by having an awareness of how numbers affect the business and also have good computer skills and be knowledgeable of all Microsoft Office applications. Excellent interpersonal, written communication, and organizational skills are required. The position requires evening office hours once a week until 8:00 p.m., as well as an occasional Saturday morning. A bachelor’s degree is required. 

Candidate must possess a strong customer-centered philosophy and have or develop an understanding of, and agreement with Franklin’s relationship management principles and University values. 

Franklin offers a competitive benefits package, incentive program, free parking, free Undergraduate tuition for employees and immediate family members, and graduate tuition assistance for full-time employees. Visit our homepage at www.franklin.edu for more information about the University.

Please forward a resume by e-mail as a MS Word attachment titled "SSA" to: resume@franklin.edu

Equal Opportunity Employer