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Columbus, Ohio - Franklin University's Center for Professional Training & Development will host six free events this December and January designed to help boost career mobility and maintain a competitive edge.
Thursday, Dec. 3: Quality Management
Understand the importance of an effective quality management process and techniques for ensuring ongoing quality effectiveness.
Wednesday, Dec. 9:Time Management
Identify major barriers to effective time management while learning how to plan your time more effectively and how to measure improvements in efficiency and effectiveness.
Thursday, Dec. 10*:OSHA Workshop: Lock-Out/Tag-Out and Machine Guarding
Increase your awareness of the importance of lock-out/tag-out and machine guarding for the safety of you and your employees.
Wednesday, Jan. 13:The Customer-Driven Organization
Learn what characterizes a customer-driven organization and learn how to improve work processes and procedures to ensure the best possible service to customers.
Wednesday, Jan. 20:Selling Professional Services
Acquire the skills and knowledge you need to ensure that your products and services are held in high esteem by your internal and external customers
Wednesday, Jan. 27: Customer Relationship Management
Enhance your personal customer-relationship skills and learn how to introduce a customer-relationship management program that will significantly enhance how your internal and external customers value your service.
Workshops are held from 9 a.m. - noon on Franklin University's Main Campus, downtown in Ross Auditorium in Alumni Hall, 301 E. Rich St. (* OSHA workshops are held in Phillips Hall, Room 220, from 9-11 a.m.).
Interested members of the community are encouraged to RSVP early at www.franklin.edu/go/workshops.
For further information call 614.947.6173 or email prodev@franklin.edu.
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About Franklin University
Founded in 1902, Franklin University is central Ohio's leading and most experienced educator of adult students. Annually, more than 11,000 students attend Franklin, both on campus at its Main Campus in downtown Columbus, Ohio, and three central Ohio locations, and at its newest location in Indianapolis, Indiana, in addition to online. Franklin offers 25 undergraduate majors as well as three graduate programs, and graduates more than 1,500 students annually. The University's MBA program is offered internationally through agreements with institutions in Europe and the Far East. Further information regarding Franklin University can be found at www.franklin.edu.
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