CPTD World Class Customer Service

Columbus, Ohio – Franklin University’s Center for Professional Training & Development will host a free workshop designed to significantly improve your customer service levels to acquire and retain more customers while improving service and satisfaction.

About the Franklin University Center for Professional Training and Development
Franklin University’s Center for Professional Training & Development provides certification programs and training opportunities to businesses, government offices, not-for-profit organizations, and career-minded individuals interested in expanding their abilities to succeed in today’s dynamic and competitive environment. For a current list of scheduled programs and workshops, visit www.franklin.edu/prodev.  

About Franklin University

Founded in 1902, Franklin University is one of the leading and most experienced educators of adult students. Annually, more than 11,000 students attend Franklin, both at its Main Campus in downtown Columbus, Ohio, three Central Ohio locations, and at its newest location in Indianapolis, in addition to online. Franklin offers 27 undergraduate majors (including three new available Fall 2010) as well as three graduate programs and graduates more than 1,500 students annually. The University’s MBA Program is offered internationally through agreements with institutions in Europe, the Middle East, and Asia.  Further information regarding Franklin University can be found at www.franklin.edu.