Job Posting

Academic Advisor-Re-engagement

Position Type:

  • Full Time
  • Staff


  • Hybrid

Franklin University has a full-time opening for an Undergraduate Academic Advisor.  The Advisor will be responsible for proactively engaging students to ensure a high quality undergraduate student experience that sets students up for persistence and completion.  This Academic Advisor will work with the re-engagement student population to assist students who have stopped their enrollment with the University and self-engage to return to complete their Franklin University degree.  Additionally, the advisor will support non-degree seeking and transient students who enroll at the University for a short period of time to transfer credits back to their home institution.  

Academic Advisors apply the core principles of the Student Engagement Lifecycle (SELC) and Academic Advising Model, best practices in the field, and emerging research and assessment to mentor undergraduate students in their academic planning and progress, career exploration and development, and personal growth and development. The Undergraduate Academic Advisor will be expected to work actively in a team environment with students to enhance the undergraduate culture of the University.

This position will require a hybrid schedule to cover the priorities of the Department. A minimum of 2 days on campus are required while 3 working days per week may be remote. The Academic Advisor will regularly work one evening per week until 7 p.m. and another until 6 p.m.  

We seek someone with a Bachelor’s Degree plus 1-3 years of directly related experience.  Master’s Degree in Higher Education, student affairs, adult learning, or closely related field and previous student advising and/or admissions experience preferred.  Clear student-centered philosophy expected.  The selected individual will be a positive ambassador; goal and results driven, with an ability to function independently and collaboratively in a team environment; have excellent oral and written communication skills with ability to prioritize responsibilities and tasks; open to change, as well as comfortable in delivering and receiving constructive/critical feedback.  

Preferred skills include someone with an understanding of retention and persistence metrics, student assessment, and their application to the decision-making process; involvement with developing educational programs, messages, and resources to advance undergraduate culture; and experience with a CRM (Constituent Relationship Management System) tool and Ellucian Solutions.

About Franklin University

Founded in 1902, Franklin University has built its reputation on removing barriers to higher education for ambitious adults who must balance their educational goals with other commitments. Accredited and nonprofit, Franklin has earned its long-standing reputation as an innovator in online education. The University offers applied, in-demand undergraduate, master’s and doctorate programs that enable adult learners to achieve their educational and professional goals. From entrepreneurs to CEOs, more than 50,000 Franklin alumni can be found around the world contributing to the communities in which they live and work.

Franklin offers a competitive benefits package, incentive program and free parking. In addition, Franklin provides free undergraduate tuition for employees and immediate family members, graduate tuition assistance for full-time employees and immediate family members, and a discount on doctoral tuition for employees.

Franklin University is committed to creating a respectful and inclusive educational and workplace environment. Franklin does not discriminate on the basis of age, religion, race, ethnicity, color, national origin, ancestry, immigration status, sex, sexual orientation, gender identity or expression, marital or familial status, disability, or veteran or military status.