Job Posting

Assistant Director, Testing & Operations

Position Type:

  • Full Time
  • Staff


  • Hybrid

Franklin University has a full-time position available as an Assistant Director, Testing & Operations.  Reporting to the Director of the Learning Commons, this position is responsible for overseeing and providing leadership to all testing and operational aspects of the Learning Commons Testing Center. This position supervises and manages all day-to-day operations of the departmental testing function and supervises the associated staff. The Assistant Director coordinates all university placement testing. Additionally, the Assistant Director works collaboratively with the Learning Commons Director and Assistant Director of Academic Support to develop, coordinate, and implement the strategic directions for the department, to ensure the highest quality academic support programs for all Franklin University students.   

This position may require working at least one night per week until 6:00 p.m. and approximately one Saturday per trimester. This position may work up to 15 hours a week in the testing office as proctor in the event shifts need to be covered. Ultimately, the Assistant Director of Testing & Operations is responsible for any coverage gaps. 

This is a hybrid position with Mondays and Tuesdays being worked from home.
We seek someone with a bachelor's degree with demonstrated ability to identify, define and evaluate problems and create appropriate long term and immediate strategies and solutions.  The position also requires someone with strong organizational skills who can work in a fast-paced environment as both part of a team as well as independently.  The selected individual must have capability to multi-task and maintain high attention to detail and the ability to maintain a clean and well-organized testing center.  Finally, we seek someone with excellent communication skills and strong interpersonal skills who has successfully demonstrated the ability to collaborate and build strong effective working relationships across departments/offices.

The ideal candidate will possess either professional experience in a higher education testing center or working with university placement testing. 

About Franklin University

Founded in 1902, Franklin University has built its reputation on removing barriers to higher education for ambitious adults who must balance their educational goals with other commitments. Accredited and nonprofit, Franklin has earned its long-standing reputation as an innovator in online education. The University offers applied, in-demand undergraduate, master’s and doctorate programs that enable adult learners to achieve their educational and professional goals. From entrepreneurs to CEOs, more than 50,000 Franklin alumni can be found around the world contributing to the communities in which they live and work.

Franklin offers a competitive benefits package, incentive program and free parking. In addition, Franklin provides free undergraduate tuition for employees and immediate family members, graduate tuition assistance for full-time employees and immediate family members, and a discount on doctoral tuition for employees.

Franklin University is committed to creating a respectful and inclusive educational and workplace environment. Franklin does not discriminate on the basis of age, religion, race, ethnicity, color, national origin, ancestry, immigration status, sex, sexual orientation, gender identity or expression, marital or familial status, disability, or veteran or military status.