Workforce & Professional Development Coordinator
Franklin University has an opening for a Workforce & Professional Development Coordinator who will be responsible for the engagement, relationship building and professional development of “Nano-Learners” who come to the University for upskilling. The coordinator will engage and work with Nano-learners who seek to upskill, reskill or gain mastery in new areas, including short-term credentialing and long-term educational goals through webinars, professional development events, speakers, training, micro credentials, certificates and degree programs at the University. The position will work with constituents from diverse cultures and backgrounds to build relationships and support their professional development goals through a variety of products offered by the University.
We seek someone with a Bachelor’s degree and prior experience with workforce development and proven ability to develop new relationships. The position requires someone with willingness to very occasionally work flexible, varying hours, including evenings and weekends, as needed. The selected individual will have a strong record of accomplishment of goal achievement and client satisfaction with highly developed listening and selling skills. We seek a professional, persuasive and confident communicator who has strong phone, virtual and interpersonal communication skills. Proficiency with Word, PowerPoint, Excel, Zoom and Teams is expected. The coordinator must have strong organization, prioritization, time management and follow-through skills in addition to being able to work independently and as a team player within the entire department and University.
Demonstrated experience with leveraging a CRM tool to guide day-to-day activities and an appreciation and understanding of higher education preferred.
Founded in 1902, Franklin University has built its reputation on removing barriers to higher education for ambitious adults who must balance their educational goals with other commitments. Accredited and nonprofit, Franklin has earned its long-standing reputation as an innovator in online education. The University offers applied, in-demand undergraduate, master’s and doctorate programs that enable adult learners to achieve their educational and professional goals. From entrepreneurs to CEOs, more than 50,000 Franklin alumni can be found around the world contributing to the communities in which they live and work.
Franklin offers a competitive benefits package, incentive program and free parking. In addition, Franklin provides free undergraduate tuition for employees and immediate family members, graduate tuition assistance for full-time employees and immediate family members, and a discount on doctoral tuition for employees.
Franklin University is committed to creating a respectful and inclusive educational and workplace environment. Franklin does not discriminate on the basis of age, religion, race, ethnicity, color, national origin, ancestry, immigration status, sex, sexual orientation, gender identity or expression, marital or familial status, disability, or veteran or military status.