E-Textbook FAQ

E-Textbook FAQs

As part of Franklin University’s ongoing commitment to making higher education more affordable and accessible, the University launched its e-textbook initiative beginning with the Winter 2017 Term. The launch consisted of nearly 20 courses, with the ultimate goal of eliminating traditional textbooks entirely.

Students can expect a 30-80 percent less than the retail cost of new, traditional textbooks by switching to the electronic version.

Students registered for any of the courses that have integrated e-textbooks will be billed an associated  course materials charge at the time of registration. The cost of the charge varies by course. For the most seamless and integrated learning experience, we strongly recommend that students take advantage of the access, search capabilities and reduced cost benefits associated with this initiative. However, students may opt-out of the e-textbook within the first two weeks of a course by logging into myFranklin and access the ‘E-Textbook Opt Out’ from the Shortcuts menu. Opting out of the e-textbook makes the student responsible for acquiring the required textbook(s) from their provider of your choice using the ISBN published on the E-textbooks webpage.

For more information about e-textbooks at Franklin University, consult our list of frequently asked questions below.

How will I know that a course I am interested in/registering for has an embedded course material?
A Comprehensive Course List is accessible on the Tuition & Fees page of www.franklin.edu.

How quickly will I have access to embedded course materials after registration?
You will have access to the course materials as soon as course access opens (10 days prior to the course start date).

How long will I have access to purchased e-textbooks?
Length of access may vary by publisher. You may have access to purchased e-textbooks on the VitalSource platform for up to three years from the time of purchase.

Will there be an opt-out option to decline the embedded course materials (and associated charge)?
Yes, though it is not recommended. If you wish to opt-out of embedded course materials for a course, log into your myFranklin account up to 90 days prior to the course start date to submit a formal request. Your request must be submitted no later than 14 calendar days from the course start date. These instructions are a guide to assist you in completing the request.  Your associated charge will be removed and the course material(s) will subsequently be deleted from your online “library”.

If I’ve already opted out of course materials, can I opt back in during that course?
You may opt back in to embedded course materials within 21 calendar days from the course start date if you change your mind by following the instructions available through the previous question/answer.

Can I opt out of embedded course materials for all my future courses at once?
No.  Opt out decisions must be made and submitted through your myFranklin account for each course section.  Embedded course materials have shown to improve student success, so we want you to maximize your exposure to these enhanced learning tools.  

If my course has more than one course material, can I select to opt out of some but not all of the resources?
Yes.  Each course material will be listed individually for the ease of opting out of them individually.

If I register for a course that includes an embedded e-textbook, do I have the option to purchase a hard copy of the text at an additional cost or use a financial aid book voucher?
Yes. The fee for the e-textbook will be charged to your student account, but you may always opt to purchase a hard copy of the book if you wish.  If you have additional, available financial aid, a book voucher may be used to purchase your hard copy text.

If my learning preference is for a hard copy textbook, can sections of the e-textbooks be printed?
You are able to print a certain number of pages of the book at one time. This capability is controlled by the e-textbook publisher.  

Can the e-textbook be downloaded to a device and thus be accessible offline?
Yes. You will need to register when first connecting to VitalSource, the e-textbook provider. Once registered, access will be available to download the text to a tablet, cellphone or computer. There are videos available to walk you through the process here.

Can the e-textbook be downloaded to multiple devices (with only one e-textbook charge)?
Yes, in fact downloading the e-textbook is highly recommended. The VitalSource Bookshelf Application allows you to have 2 computers and 2 mobile devices activated at any given time.

Are mobile versions of the e-textbooks available?
All e-textbooks are created with mobile versions.

Will there be an e-textbook app?
Yes, VitalSource has an e-Reader app for both IOS and Android.

If I access my e-textbook directly from Vital Source, it asks for a redemption code.  Where do I find that code?
Franklin University does not issue redemption codes to access e-textbooks. Instead, you must access your e-textbook(s) directly through your course website.  Accessing resources in BlueQuill will alleviate the need for a redemption code.

If I use a public computer or the Franklin University Library’s or Student Learning Center’s computers, will those computers have the correct technology to open the course materials?
Yes. Course materials are also available through a browser.

What accommodations will be made if I do not have the latest computers or software to meet embedded course material technical requirements?
Using embedded course materials does not require any additional technology beyond the minimum requirements outlined in the Academic Bulletin for all students.   

The library currently provides access to some e-textbooks free of charge. If these courses are on the e-textbook list, will the e-textbook charge be applied?
No. Fees will not be charged to those courses.

Will I still be able to access textbooks for courses with embedded e-textbooks through the library (on reserve and/or request through OhioLINK)?
Yes. Hard copies of these texts will still be available through the library, but the e-textbook will still be embedded in the course with a required e-textbook charge applied. If the Library does not carry the hard copy of the e-textbook, you may inquire with them about reserving a copy through OhioLINK.

Will the Bookstore continue to stock physical copies of the textbooks for the courses with the embedded e-textbooks?
Yes. The bookstore will continue to stock physical copies, but in a limited quantity.

Are there instructional materials/videos on how to use e-Readers?  How and when can I access these instructional materials?
Yes. There are videos created by Franklin on how to access e-textbooks from BlueQuill and by VitalSource on how to use the e-Readers. These videos can be accessed from the course, from YouTube, and from the myFranklin login.

When will I be charged the course material(s) fee?
Upon registration for one or more course(s) with embedded course materials, a separate fee will appear on your account to cover the cost of the course materials. This fee will be listed as an e-textbook charge.

What is the charge for embedded course materials?
The cost of each course material is negotiated between Barnes & Noble and the publishers, and reviewed by Franklin. If any costs are found to be out of line with reasonable expectations, those costs are renegotiated.

Will there be any classes that won’t have course material charges?
Yes. Only the identified courses that have the embedded course materials will have an associated charge. There will also continue to be courses that have no textbooks at all (ex. PF 121 or PF 321).

Will course materials be billed as a flat rate built into each course?
No. Costs will vary based on the course material(s) required for each specific course that contains such embedded resource.

Where can I find an itemized breakdown of my tuition and fees?
An itemized breakdown of all charges to your account is available on the account details in your Statement of Account in myTools of the myFranklin student portal.

Will the University profit from the fee?
No. The University will not make a profit from these fees. Fees cover costs of the embedded course materials only.  

If courses with embedded course materials have associated workbooks or other required resources, will I be charged a separate fee for those resources in addition to the course material charge?  
Access to additional resources is bundled with the course materials, thus no additional fees will be charged.  

How will course material refunds work?   
If you drop a course with an embedded course material prior to the 14th calendar day from your course start date, the associated charge will be removed from your account in full and your access to the course material(s) removed.  If you drop a course with embedded course materials after the 14th day, no refund will be processed, but you will have access to the resource for up to 3 years.

Can I opt-out of embedded course materials?
Yes, though it is not recommended. If you wish to opt-out for a course section, log into your myFranklin account up to 90 days prior to the course start date to submit a formal request. Your request must be submitted no later than 14 calendar days from the course start date. These instructions are a guide to assist you in completing the request.  Your account charges will be removed and the embedded course materials will subsequently be deleted from your online “library.”

Will financial aid cover embedded course material(s) fees?
Yes, available financial aid can be used to cover course material(s) fees. Associated fees for an e-textbook will appear on your account as an “e-textbook charge” and will be covered as payments are applied, including financial aid.

Will book vouchers be going away?
No. The book voucher process will remain in place. Some courses will have embedded course materials while others will not.  Book vouchers will still be available for courses without embedded course materials.

Financial Aid/ Military Funding
Will Federal Tuition Assistance (FTA) cover the e-textbook charge if I am a Service member?
No. If you are using FTA funding, you will be charged an e-textbook fee for any courses with embedded course materials.  This will create a balance on your account for which you will be responsible.  

CH 31 (Vocational Rehab) currently covers all costs for books as well as $75 per term for supplies for eligible veterans.  Will this continue?
Yes. Charges associated with embedded course materials will be covered by CH 31 funds.  You should use the existing process to cover costs for supplies.

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