ICPM Certified Supervisor Certificate Online

Advance your career by becoming a more effective manager or supervisor with ICPM certificate courses that help you maximize your leadership, organizational, and communication skills.

Franklin University has partnered with Coursera Campus to provide cutting-edge certificates to learners seeking to advance. Courses are open to all learners. No application required.

What You Will Learn

  • Develop essential knowledge and skills needed to support a diverse workforce and foster performance excellence
  • Learn how to effectively engage and interact with a wide variety of individuals and teams and cultivate a service-oriented culture
  • Understand the tools and techniques behind planning, goal setting, ethical decision making and problem solving
  • Discover best practices for guiding and inspiring employees, ensuring quality outcomes and implementing effective organizational controls

About the ICPM Certified Supervisor Professional Certificate

Great supervisors are trained, not born. So, if you’re looking to become an effective and efficient supervisor who inspires others and cultivates a positive work environment, then the ICPM Certified Supervisor Professional Certificate is for you.

Whether you’re an aspiring supervisor looking to land your first job or a new supervisor looking to hone your skills, this certificate program can help you acquire the know-how and experience needed to reach your goal. 

Featuring three, self-paced courses, this certificate program provides a foundation for understanding the unique and crucial role supervisors play. Plus it helps you develop the skills required to professionally and confidently handle employees, managers and customers.

Your coursework combined with three applied learning projects will help prepare you for the role and responsibility of supervisor. Through your studies, you’ll have the opportunity to handle real-world situations and apply your newfound knowledge and skills to such key areas as: communication, customer service, ethical decision making, leading and motivating employees, and executing authority.

Earning your ICPM Certified Supervisor Professional Certificate can help you stand out among a pool of talented job candidates or prove to your current employer that you have what it takes to be promoted to supervisor. As an added bonus, when you successfully complete all the courses and project work to earn your certificate, you'll know that you've also trained and prepared for the ICPM Certified Supervisor Certification examination.

Required ICPM Certified Supervisor Certificate Courses

Modern Supervisor Skills

BEGINNER | Business | Self-paced | 10 hours

This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to: • Describe the nature of a supervisor’s position and its role in building a positive work environment. • Identify and apply skills for communicating effectively with individuals and groups. • Explain the implications of a culturally diverse society and workforce. • Explain why a strong customer service culture is crucial to organizational success. • Explain the role of the supervisor in creating a customer-centric organization. Most importantly, you will be able to apply this knowledge immediately to be an effective, efficient supervisor and deal with employees, other managers and customers appropriately and effectively. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.
Planning and Organizing for Supervisors

BEGINNER | Business | Self-paced | 10 hours

This course provides the essential skills and knowledge that you will need as a supervisor to develop goals and objectives and plans to achieve them, solve problems and make effective decisions, and obtain the best possible people to staff the organization. At its conclusion, you will be able to: • Utilize a systematic approach to make decisions and solve problems. • Apply ethical codes and standards to make decisions that are good for both the organization and society. • Create plans by applying appropriate planning tools and setting SMART goals and objectives. • Identify elements of typical organizational structures. • Describe how to utilize groups and teams for maximum effectiveness and efficiency. • Describe and apply best practices for hiring, training and evaluating employees. Most importantly, you will be able to apply this knowledge immediately to be a more effective, efficient supervisor. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.
Leadership, Motivation and Organizational Control

BEGINNER | Business | Self-paced | 9 hours

This course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls. At its conclusion, you will be able to: • Identify the skills that leaders need and explain when specific leadership styles are appropriately used. • Identify factors that supervisors can use to motivate individuals and groups for improved performance. • Describe the supervisor’s role in carrying out the four steps of the control process. • Identify quality standards and explain why consistent quality is crucial to organizational success. • Understand key financial statements and use the information to improve organizational controls. Most importantly, you will be able to apply this knowledge immediately to be a more effective, efficient supervisor. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.

Bolster Your Professional Skills

Take back control or rethink your career by strengthening your skills with a Professional Certificate through Franklin. Learn, hone or master job-related skills with professional development classes that won't break the bank or gobble up your free time. These online courses let you feed your curiosity and develop new skills that have real value in the workplace. Learn at your own pace. Cancel your subscription anytime.

Showcase Your Capabilities

Through Franklin’s partnership with Coursera, Certificate courses let you apply your learnings and build a career portfolio that helps demonstrate your professional capabilities to employers. Whether you're moving into a new field or progressing in your current one, the hands-on projects offer real-world examples that help illustrate your skills and abilities. Project completion is required to earn your Certificate.

Gain a Competitive Advantage

Get noticed by hiring managers and by your network of professional connections when you add a Professional Certificate to your credentials. Many Certificates are step toward full certification while others are the start of a new career journey. At Franklin, your Certificate also may be evaluated for course credit if you decide to enroll in one of our many degree programs.

Frequently Asked Questions

How much does the ICPM Certified Supervisor Professional Certificate cost?

When you enroll in this self-paced certificate program, you decide how quickly you want to complete each of the courses in the specialization. To access the courses, you pay a small monthly cost of $35, so the total cost of your Professional Certificate depends on you. Plus, you can take a break or cancel your subscription anytime.

How long does it take to finish the ICPM Certified Supervisor Professional Certificate?

You can expect to spend 2-3 months complete the courses and hands-on projects to earn your certificate.

What prior experience do I need to enroll?

No prior experienced is needed for this beginner-level series. Enroll now.

What will I be able to do with my ICPM Certified Supervisor Professional Certificate?

Share your certificate with your employer and professional network to demonstrate your competence and qualifications as a supervisor.

Do I need to apply and be accepted as a Franklin University student to take courses offered through the FranklinWORKS Marketplace?

No. Courses offered through the Marketplace are for all learners. There is no application or admission process.



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Partnership and Group Discounts

If you are with an organization looking to upskill your workforce, discounted group pricing is available. Please contact:

Whitney Iles
Director of Partnerships and Client Management
whitney.iles@franklin.edu
614.947.6702

Additional Options

If you can't find what you're looking for, additional options may be available. Please contact:

Abigail Warfel
Workforce and Professional Development Coordinator
abigail.warfel@franklin.edu
614.947.6288

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