Mentor, the Learning Exchange

Franklin University and the Columbus College of Art and Design (CCAD) will work together to create an easy to use web-based portal that will serve to decrease student’s educational costs by enabling them to submit a digital portfolio of prior learning that can be used for college credit.  The project is funded by the Ohio Department of Higher Education (ODHE) Innovation Program Grant.

The Learning Exchange (formerly known as the CLIP Program) will be designed to document a students’ progress throughout their academic careers, serving as a hub where a variety of users can record learning activities throughout their life learning endeavors. The portfolio system will be designed to recognize authentic evidence of prior learning and to tag, track, archive, and organize an online portfolio that system users can build, store and submit evidence of their prior learning for review by faculty in line with defined competencies and their interest in completing a credential at either institution.

The Learning Exchange has an opening for a mentor. This individual will be responsible for guiding students through the prior learning process to receive credit for learning done outside the classroom setting. This individual is expected to actively work in a team environment to ensure the success of The Learning Exchange.

The ideal candidate will be highly detail-oriented, organized, and professional.  This position represents Franklin University, Columbus College of Art and Design, and the Ohio Department of Higher Education.  With that brings great responsibility, as well as significant professional growth and development.  Coordinator will need to work well independently, as well as with and on cross-functional teams (from both internal and external perspectives).   Additionally, he or she must possess strong written and verbal communication skills, provide high-quality customer service, maintain confidentiality, and enjoy working in a fast-paced, multi-tasked and innovative environment.

Primary Responsibilities:
• Contact students (phone, email, or video conference) as they enter The Learning Exchange to guide them through the process.
• Facilitate conversations between faculty, staff, and students of the university to ensure everyone’s needs are adequately met.
• Work in a team environment to help ensure best practices and to keep updated on changes within the department.
• Make suggestions to students about the potential for majors that might fit experience better in order to obtain the most credit possible.
• Establish and maintain working relationships with faculty and staff at multiple colleges and universities.
• Efficiently and effectively learn technological tools needed to complete job responsibilities.
• Other duties as assigned.
Minimum Requirements:
• Bachelor’s Degree (Master’s Preferred) with 3-5 years student services experience (academic advising preferred).
• Excellent oral and written communication skills with the capabilities to offer constructive/ critical feedback.
• Goal and results driven with the capabilities to work independently and in a team environment.
• Student centered focus

The initial appointment for the Mentor position will be effective on the selected candidate’s first date of employment and will end on June 30, 2018.  The position will be offered on a non-continuous basis.  While the grant speaks to sustainability beyond June 30, 2018, renewal is contingent upon fulfilling grant objectives, available funding, and other items.

Founded in 1902, Franklin University has built its reputation on removing barriers to higher education for ambitious adults who must balance their educational goals with other commitments. Accredited and nonprofit, Franklin has earned its long-standing reputation as an innovator in online education. The University offers applied, in-demand undergraduate, master’s and doctorate programs that enable adult learners to achieve their educational and professional goals. From entrepreneurs to CEOs, more than 45,000 Franklin alumni can be found around the world contributing to the communities in which they live and work.

To apply, please visit to complete the application for the Mentor, the Learning Exchange position and attach a copy of your resume.

Franklin University is committed to creating a respectful and inclusive educational and workplace environment.  Franklin does not discriminate on the basis of age, religion, race, ethnicity, color, national origin, ancestry, immigration status, sex, sexual orientation, gender identity or expression, marital or familial status, disability, or veteran or military status.

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