Faculty Profile

Douglas Ross, Ph.D.

Program Chair, Business Administration



Dr. Doug Ross is a Professor and Chair of the Business Administration Program at Franklin University. He brings extensive experience in the marketing field, both from a corporate and academic background. Dr. Ross has earned the distinction of being the only educator to receive the Columbus American Marketing Association (AMA) Marketing Professor of the Year honor a record five times (1999, 2005, 2008, 2010, 2014). Also, in 2006, he won an AMA Achievement in Marketing Award for his innovative "Faces of Franklin" campaign. In addition, Dr. Ross is the only Franklin University full-time professor to win the Robert L. Bailey Teaching Award at both the graduate and undergraduate levels, a distinction voted on by Franklin students each term to acknowledge the professor who was most influential in their programs.


New Mexico State University (Las Cruces, New Mexico)
Doctor of Philosophy, Business Administration
Colorado State University (Fort Collins, Colorado)
Master of Science, Business Administration
Colorado State University (Fort Collins, Colorado)
Bachelor of Science, Business Administration

Work Experience

2020 - Present
Franklin University, Program Chair, Business Administration
2014 - 2019
Franklin University, Program Chair, Business Administration
2014 - 2014
Franklin University, Dean of Global Academic Programs
2013 - 2014
Franklin University, Associate Dean and Program Chair
2011 - 2013
Franklin University, Department Chair
2007 - 2011
Franklin University, Program Chair
2003 - 2007
Franklin University, Program Chair MCM/Asst Program Chair MKTG
2002 - 2003
Franklin University, Faculty Marketing
2001 - 2002
Franklin University, Program Chair MCM
1998 - 2001
Franklin University, Assistant Dean Mktg & Comm/Program Chair MCM
1997 - 1998
Franklin University, Program Chair
1996 - 1997
Franklin University, Faculty Marketing

Publications & Presentations

Ross, D., Ross Ph.D., D., Smith, B., & Ramsey, B. (2020, Oct. 9). "What are Live Online Sessions and How Can I Use Them in My Online Class?". IACBE Regional Conference, Virtual.
Ross, D., Ross Ph.D., D., Ramsey, B., & Smith, B. (2020, Oct. 9). "Tips, Tricks, and Best Practices for Online Live Sessions". IACBE Regional Conference, Virtual.
Holloway, S., Williamson, J., & Ross, D. (2016, Jul. 28). Sharing Your Agency's Message through Media Diversification. Seeds for Growth Summit, Columbus, OH.
Ross, D. (2014, Dec. 31). Franklin University/WSB Poland Academic Partnership. IIE Best Practices Conference, New York.
Ross, D. (2013, Dec. 31). International MBA Partnerships. Global University Network Conference, Belgrade, Serbia.
Ross, D. (2012, Dec. 31). Marketing Challenges for Higher Education Institutions. International Conference on Marketing of Higher Education Institutions, Poznan, Poland.
Ross, D., & Allen, C. (2012, Dec. 31). The Art of Marketing: Using art instillations to enhance brand image. International Conference on Marketing of Higher Education Institutions, Poznan, Poland: Proceedings.
Ross, D. (2010, Dec. 31). Building Your Brand from the Inside Out. HCOA Conference, Columbus.
Ross, D. (2000). "The Chocolate Candy Branding Exercise". Great Ideas for Teaching Marketing. Lamb, Hair, McDaniel, South-Western.
Ross, D., Ash, S., Hanna, J., & Smith, W. (1998, Dec. 31). The Sentiments of Business Students Toward Marketing: A Comparison and Benchmark for Marketing Educators. Midwest Business Administration, Marketing Management Association Division: Proceedings.
Ash, S., Ross, D., & Bingham, H. (1998, Dec. 31). The Organic Organization: The Juxtaposition of Epidemiology and Crisis Management. Proceedings: The Mountain Plains Management Conference, Denver, CO.
Ross, D., Ash, S., & Loudenback, L. (1994, Dec. 31). Destination Marketing and Ethnocentrism: Why Would You Want to Go There?. Association of Marketing Theory and Practice: Proceedings..
Ross, D., Smith, W., & Hanna, J. (1994, Dec. 31). A Proposed Geographic Promotional Segmentation Analysis for Destinations. Southern Marketing Association: Proceedings.
Smith, W., Devlin, S., Ross, D., & Loudenback, L. (1993, Dec. 31). Learning Contracts: An Alternative Classroom Activity. Western Marketing Educators Conference: Proceedings.

Professional Service

Advisory Council
Leadership Center
Advisory Council
Marketing Department, Columbus State Community College
Advisory Council
Business Department Hocking College
Committee Member
Hall Leadership Committee
Committee Member
Mason Symposium Committee
Committee Member
Curriculum Review Committee