Medical Front Office Admin Specialist Certificate Online

Prepare for the Certified Medical Administrative Assistant exam with an online Medical Front Office certificate. Finish in 3-4 months. No experience necessary.

Certificate | Beginner | 2-3 months | MedCerts
Price: $2,000 (payment options available through MedCerts)
GET UP TO 9 COLLEGE CREDITS
Launch your career in the front office environment of any healthcare by preparing for the Certified Medical Administrative Assistant (CMAA) exam, sponsored by the National Healthcareer Association (NHA).

How It Works

  1. Create Your Account

    Click Create Your Account and provide your name, email and phone number to set up a FranklinWORKS Marketplace account.

  2. Start Learning

    Click Start Learning to learn more about MedCerts and get connected to a MedCerts Admissions Advisor.

  3. Begin Your Program

    Utilize MedCert's immersive learning and dynamic exam prep. Get guidance and motivation from your personal Student Success Advisor.

  4. Get Certified

    Use your newly learned knowledge to take your certification exam and gain national credentials.

What You Will Learn

  • Accurately obtain patient information, verify insurance coverage, and prepare encounter forms
  • Correctly file medical records, and perform basic financial and other general office procedures
  • Evaluate a medical office’s scheduling needs and appropriately book patient services

About the Medical Front Office Administrative Specialist Professional Online Certificate

The Medical Front Office Administrative Specialist certification is the perfect introduction to the front office environment of the healthcare industry. Medical Front Office jobs differ depending on the type of healthcare facility. However, you should expect patient interaction and performing administrative tasks to support daily operations of a medical office. Tasks could include records and information management, basic coding, financial management, appointment scheduling and both in-person and telephone customer service.

You’ll be well prepared to meet the expectations of a front office professional through courses in Medical Office Procedures and Administration, Microsoft Office Basics and Introduction to Human Anatomy and Medical Terminology courses. Completing three MedCerts courses in 15 weeks will prepare you for the Certified Medical Administrative Assistant (CMAA) exam, sponsored by the National Healthcareer Association (NHA). 

There are currently 254,256 medical front office jobs available in the US and is expected to grow 14.8% in the next 10 years.1

1Burning Glass: Labor Insights (Last 12 Months: Feb. 1, 2020 - Jan. 31, 2021)

Courses required for program completion

Professionalism in Allied Health

PS 1011

Healthcare | Self-Paced | 32 hours

This course will benefit anyone considering a career in allied health, as well as those already working in the field. Allied Health Professionals must be committed to the key attributes of professionalism and strive to reflect this within the delivery of patient-centered safe and effective care. The purpose of this course is to provide students with soft skills training that will provide the tools needed to demonstrate a higher level of professionalism on the job. Key components of the course focus on patient interaction, proper office behavior, medical ethics, diversity and cultural bias, emotional strength, professional appearance and communication. The course maintains a focus on the key attributes that are true markers of professionalism. This course was created with input from healthcare professionals working in the field, healthcare employers that hire our graduates, professional educators and even former MedCerts students. The end result is a collection of modules that touch on the soft skills that are TRULY important in the real world of allied healthcare. In this course, students are engaged through scenario-based learning that allows for real interaction with virtual co-workers and patients. Additionally, game-based activities keep students engaged and entertained throughout their learning journey.
Medical Office Procedures and Administration

HI 1011

Healthcare | Self-Paced | 96 hours

This course will introduce the student to the Health care industry, its environment along with the day-to-day skill set and knowledge required to fulfill a position as a Medical Administrative Assistant. Modules include Professional Behavior, Communication, Law and Ethics, Law and Medicine, Daily Operations, Telephone Techniques, Appointment Scheduling, Correspondence, Computers, HIPPA Regulations, Records Management, Information Management, Basics of Coding, Health Insurance Basics, Professional Fees, Accounting and Bookkeeping, Banking and Financial Management, Practice Management, Marketing and Customer Service.
Microsoft Office Basics

MS 1000

Healthcare | Self-Paced | 16 hours

This set of courses includes basic (Level 1) training on the 3 core applications within the Microsoft Office Suite. Students learn the range of skills needed to create professional-quality documents and spreadsheets, and are trained to effectively use email communication tools in the office environment. The content covered includes how to create, edit and enhance documents in Microsoft Word, how to organize, calculate and analyze information in Microsoft Excel, and students will learn the basics of using email within Microsoft Outlook.
Introduction to Human Anatomy and Medical Terminology

HI 1014

Healthcare | Self-Paced | 96 hours

This course is designed to familiarize the student with the language of medicine, through the study of prefixes, suffixes, root words, abbreviations, and pronunciation of words. The curriculum also includes an overview of anatomy and physiology in order to increase the understanding of medical vocabulary. Students will examine the organization of the integumentary, musculoskeletal, hematic, lymphatic and immune, and cardiovascular systems in the human body. They will become familiar with the medical terms that relate to the respiratory, digestive, nervous, endocrine, reproductive, and excretory systems. Students will also examine terms related to the sensory organs, with a concentration on the organs for hearing, sight, and smell. This course will prepare students to better understand spoken and written interactions in all medical environments.

Complete This Certificate. Get College Credit.

You know that skill-specific courses will open the door to specialized jobs, but did you know that they will also move you closer to a degree at Franklin University?

The University has evaluated hundreds of certifications for industry-recognized proficiencies and awards credit that equates to specific Franklin courses, as well as technical- or elective-credit requirements. See how much time and money you'll save toward your degree by building on prior learning credit.

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What's In a MedCerts Certification Program?

More Than Lectures
Best-in-class programs combine 3D animations, virtual scenarios, interactive games and traditional textbook readings to engage every type of learner.

Virtual Clinical Solutions
Simulations address important clinical skills, gamification challenges students to demonstrate their knowledge in a fun, interactive and engaging way.

National Employer Partner Network
MedCerts students are located across the United States and our certifications are nationally accepted, which is why it's just as important for us to have nationwide healthcare partnerships too of over 1000+ employer partners.

About Medcerts

MedCerts, a Stride company, is a national online training provider strengthening the workforce through innovative e-learning solutions. Focused on certifications in high-demand areas of allied healthcare and IT, MedCerts serves individuals from all backgrounds, including the military and their families, career changers and the under- and unemployed. MedCerts delivers certification and career training through HD-quality video-based instruction, virtual simulations, games and animations, and on-the-job training through experiential learning solutions. Since 2009, the company has developed over 35 career programs, trained and up-skilled more than 35,000 individuals across the country and partnered with over 500 American job centers and more than 1,000 healthcare organizations to build talent pipelines. For more information, visit medcerts.com.

2-3
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Personal Student Success Advisor and Career Coaches during program

Nationally Recognized

Certification accepted throughout US and eligible for credit transfer

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Transfer your credential into college credit and earn your degree

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Medical Front Office Admin Specialist Certificate Online

Total $2,000

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  1. Sign Up

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  3. Start Learning

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    Use your newly learned knowledge to take your certification exam & gain national credentials.

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