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Contact Us

Contact Information

Walk in, call in, write in – contact the The Learning Commons today. We’re here to help. Don’t forget to use our Learning Commons Chat box to communicate with us in real time.

Franklin University Learning Commons

Library: 614.947.6550 or toll free 1.866.341.6252

Tutoring: 614.947.6800 or toll free 1.866.341.6206

Testing: 614.947.6807 or toll free 1.866.341.6206


Map & Directions

Meet the Team

Alyssa Darden
Director: Learning and Library Resources
614.947.6685 | Email >

BA, English, Wright State University
MLIS, Kent State University

Alyssa Darden joined the library team in September 2013 as the Reference and Assessment Librarian, and became the Director of the Library in December 2015. Alyssa’s work involves leading the library to fulfillment of its strategic plan with vision, supportive relationships with faculty and staff, and commitment to making the library a leading enabler of the University's academic strategies.

Library Liaison Areas: Accounting, Business Economics, Business Forensics, Financial Management. Financial Planning, Forensic Accounting, Marketing, Marketing & Communication, and more as listed in the library liaison information guide.

Karen Caputo
Instruction & Design Librarian
614.947.6604 | Email >

BA, English, The Ohio State University
MLIS, Kent State University

Karen Caputo joined the library team in October 2017. Karen’s work involves providing learning materials to assist students, faculty, and staff in both in-person and online environments. In this role, she helps students develop and enhance their learning and research skills, as well as their use of library resources and tools.

Library Liaison areas: Accounting, Business Economics, Business Forensics, Energy Management, Financial Management, Financial Planning, Forensic Accounting, Marketing, and Marketing & Communication

Christopher Casey
Public Services and Outreach Librarian
614.947.6565 | Email >

BA, English Literature, Heidelberg University
MLIS, Kent State University

Christopher Casey joined the library team in December 2014. Christopher’s work involves planning and promoting events and services provided by the Learning Commons. He also manages the Learning Commons space, ensuring a welcoming environment. In addition, Christopher provides assistance in the navigation and use of library resources and tools.

Library Liaison Areas: Applied Management, Business Administration, Internet Marketing, Human Resource Management, Logistics, MBA, Management and Leadership, Operations and Supply Chain Management

Ali Cicerchi
Assistant Director, Testing and Operations
614.947.6816 | Email >

BA Print Journalism, University of Kentucky

MS Higher Education, University of Kentucky

Ali Cicerchi began working at Franklin in 2015 as Assistant Director, Testing and Operations. In her role, she supervises the daily operations of the Learning Commons Testing Center, including the testing staff. Additionally, she manages the revenue-generating based testing alongside the testing needs for the university and the local community.

Marc Jaffy
Acquisitions Librarian
614.947.6561 | Email >

BA, Mathematical Methods in the Social Sciences / Political Science, Northwestern University
JD, Northwestern University School of Law
MLIS, Kent State University

Marc Jaffy joined the library in July, 2017 as the Acquisitions Librarian. He is responsible for administering the library's purchase of resources, including books, ebooks, databases and other content necessary to meet our patrons' research needs.

Library Liaison Areas: Allied Healthcare Management, Criminal Justice Administration, Healthcare Administration, Healthcare Information Management, Nursing, Public Administration, Public Safety Management, Safety and Homeland Security

Kristi Lobrano
Systems Librarian
614.947.6223 | Email >

BS, Psychology/Sociology, Louisiana State University
MLIS, Louisiana State University

Kristi Lobrano joined the Franklin University Nationwide Library in September 2011 as the Systems Librarian. In this role, she administers the Library’s integrated library systems and discovery tools to facilitate library operations and to provide access to information resources. In addition to managing systems, she is energized by patrons’ rapidly changing information needs and technology skills, the opportunities regarding providing library services to these patrons, and the integration of mobile technologies into library services.

Library Liaison areas: Computer Science (undergraduate, graduate), Information Security, Information Technology, Interactive Media Design, Management Information Sciences, Web Development and more as listed in the library liaison information guide.

Megan Powell
Access Services Manager
614.947.6208 | Email >

BA Biology, Otterbein University
BS Zoo and Conservation Science, Otterbein University

Megan Powell joined the Learning Commons team in June 2020 as the Access Services Manager. Megan manages the circulation desk and leads a team of student library staff. She is the forefront of student, faculty, and staff communications during our afternoon and evening hours.

Pam Richter
Testing Specialist
614.947.6807 | Email >

BA, Middle Childhood Education

M.Ed. Intervention - Special Education K-12

Pam Richter joined the Learning Commons team working in Testing in January 2017. In this role, she ensures assessments are available to instructors and students each term, assists with proctoring services on campus and online, works with community testers, and works with incoming students to ensure a smooth placement testing process.

Elisha Teague
Assistant Director, Learning Resources and Lead Faculty
614.947.6814 | Email >

BA Theatre, Ohio State University

MA Education (Reading, Literacy, and Literature), Ohio State University

Elisha Teague joined Franklin University in 2012. She has over a decade of higher education experience in the area of student academic support. She currently serves as the Assistant Director, Learning Resources at Franklin University's Learning Commons, where her goal is to empower students to become independent learners. In her role, she is responsible for the planning and implementation of Franklin's academic support programs. For the past seven years, she has focused her attention on providing equitable support to both online and campus based learners. Elisha also serves as Lead Faculty for the Professional Foundations course.