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Please include the exact text of any error messages or anything else on screen that lets you know something went wrong. We need enough detail to be able to replicate the problem ourselves, detect it in our log files, or communicate it to a vendor.
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Library report a problem form

This form is for the use of students, staff or faculty at Franklin University regarding library resources and/or services. If you are experiencing general technical problems, please request help from the University Help Desk.

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If one of the topics below addresses the problem you have encountered, please review the information on that page before, or instead of, using this form.

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