To access Safari eBooks,

  • Select not listed in the Select Your Institution drop down menu.
  • Enter your Franklin email address and click Go
  • If you have already created a Safari account,
    • click "Already a user? Click here" link
    • Enter your Franklin email and the password you used to create your Safari account.


Please include the exact text of any error messages or anything else on screen that lets you know something went wrong. We need enough detail to be able to replicate the problem ourselves, detect it in our log files, or communicate it to a vendor.
If a database gives a Persistent Link, Permalink, or Bookmark this as... link, please use that URL. This includes the library catalog, OhioLINK catalog, OneSearch, and library databases.
Library report a problem form

This form is for the use of students, staff or faculty at Franklin University regarding library resources and/or services. If you are experiencing general technical problems, please request help from the University Help Desk.

If this problem has affected other users, we may already have posted information about it on our Facebook or Twitter pages.

If one of the topics below addresses the problem you have encountered, please review the information on that page before, or instead of, using this form.