B.S. Operations & Technical Management

Credit Hours

76%

Max Transfer Credit

Class Type

100% online, 6 & 12-week courses

Next Start Date

Aug 17, 2026

Cost Per Credit

$398

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Accreditation

IACBE

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Home / Degrees / Bachelor's Degrees / Operations & Technical Management

Build a foundation for success with an operations & technical management degree

The hallmark of every great business is great leadership. And great leadership is demonstrated by people who can keep up with or set trends, identify and resolve pressing problems, develop smart, adaptive solutions, and make decisions that lead to improved performance and profitability. With Franklin's transfer-friendly, Operations & Technical Management program, you’ll gain the theoretical foundation and practical know-how to move into management or start your own business.

Program Availability

Online

In , this program is offered through select employer partnerships. Please contact your employer to learn if you qualify.

In , this program may be offered through select employer partnerships. Please contact your employer to learn if you qualify.

On Site

IACBE Accredited

Our program follows best-practice standards for business education.

100% Online Classes

Take classes that fit with your busy life.

Finish Faster

Transfer up to 94 previously earned college credits.

Hands-On Experience

Learn from true-to-life management simulations.

Real-World Practitioners

Learn from experienced business professionals.

Accredited Online University

Nearly 80% of our students take online courses.

Program Overview

Fast-track your way into business management

With our transfer-friendly, Operations & Technical Management degree program, you’ll gain the theoretical foundation and practical know-how to move into management or start your own business. Cultivate your expertise in each of the following areas: management and supervision, operations management, project management, strategic planning and finance.

Get up to 60 hours of prior-learning credit and complete your degree program faster

At Franklin, you’ll get credit for what you already know so you can earn your degree faster and lower your tuition costs. As an Operations and Technical Management major, you can transfer in up to 94 hours of previously earned college credits. The B.S. Operations & Technical Management program provides an opportunity for you to transfer up to 60 hours of prior learning credit including from more than 130 different technical disciplines including automotive technology, hospitality management, mechanical engineering technology, and restaurant and food service management. Additionally, Franklin grants credit toward your degree for prior learning in the form of professional certifications, licensures and on the job-training.

Gain experience with hands-on projects and industry standard tools

Franklin’s hands-on Operations & Technical Management projects include participating in a true-to-life simulation that mirrors management decision processes in a competitive environment. As a member of a larger team, you’ll help turn an unprofitable $40-million company around, learning to build the business, make key management decisions from each functional area, analyze financial statements, allocate resources, and balance competing demands.

You’ll also gain practical experience with Microsoft® Project, the industry standard in project management software, and learn the critical skills required to build project plans and manage costs within a fixed budget.

Learn from faculty who practice what they teach

You’ll learn from credentialed professionals who teach what they practice in their real-world careers, and reap the benefits of their years of experience in the field.

Franklin’s Operations & Technical Management degree program is accredited by the International Accreditation Council for Business Education (IACBE), the leader in outcomes-based business education. That means with the Operations & Technical Management completion major at Franklin, you’ll receive a respected degree that is valued in the workplace.

Earn your degree from a university built for busy adults

Earn your degree on your terms by taking classes 100% online. Accredited and nonprofit, Franklin was built from the ground-up to satisfy the needs of adult learners. Our seamless transfer process and team of academic advisors will help ease your transition to becoming a student, while our flexible course schedules help to balance your education with work family and life. Get started on your future today.

International Accreditation Council for Business Education (IACBE)

The Ross College of Business at Franklin University has received specialized accreditation for its business programs through the International Accreditation Council for Business Education (IACBE) located at 11960 Quivira Road in Overland Park, Kansas, USA. For a list of accredited programs please view our IACBE member status page.

Click here to see our IACBE Public Disclosure of Student Achievement.

For more information about the International Accreditation Council for Business Education, please click here or visit www.iacbe.org.

Future Start Dates

Fall 2026

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Mar 17

Your Best Value B.S. Operations & Technical Management

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AVG TRANSFER HOURS

On average, students transfer in 2/3 of the credits required.

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$11,940

$49,352

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*$398 per credit, 124 Total Credits, 94 maximum transfer credits, average transfer credits.

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Previously earned credit saves you time toward your degree.

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Full-Time, One-Class-at-a-Time

Focus on one 6-week class at a time and maintain full-time status by taking 3 courses per term.

80% of the program can be completed by taking six-week course, one class at a time

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Highly Recommended

98%

STUDENT SATISFACTION

98% of graduating students would recommend Franklin to their family, friends and/or colleagues.

Source: Franklin University, Office of Career Development Student Satisfaction Survey (Summer 2023)

Operations & Technical Management Courses & Curriculum

124 Semester Hours

Fundamental General Education

English Composition

ENG 120 - College Writing (4)

In this course, students acquire the writing competencies necessary for completing analytical and argumentative papers supported by secondary research. A variety of assignments, beginning with personal reflections, build upon one another, as students develop ideas that respond to, critique, and synthesize the positions of others. Students systematize and organize knowledge in ways that will help them in all their courses. The course also emphasizes the elements of critical reading, effective writing style, appropriate grammar and mechanics, clarity of language, and logical and cohesive development. It culminates in submission of an extended, documented research paper.

Mathematics

MATH 215 - Statistical Concepts (4)

This course introduces you to statistics with applications to various areas. The course covers both descriptive and inferential statistics. Topics included are: sampling techniques, data types, experiments; measures of central tendency, measures of dispersion, graphical displays of data, basic probability concepts, binomial and normal probability distributions, sampling distributions and Central Limit Theorem; confidence intervals, hypothesis tests of a mean, or a proportion for one or two populations, and linear regression.

OR MATH 160 - College Algebra (4)

This course is designed to prepare students for Applied Calculus and Discrete Mathematics and to provide the mathematical background needed for the analytic reasoning used in other courses. Topics include functions and their graphs, including exponential and logarithmic functions; complex numbers; systems of equations and inequalities; matrices; basic principles of counting and probability; and other selected topics. Note, this course has proctored exam(s).

AND

Choose either MATH 140 Introduction to Quantitative Reasoning or MATH 150 Fundamental Algebra as the prerequisite to MATH 215. Choose MATH 150 Fundamental Algebra as the prerequisite for MATH 160. Course can count as a University Elective.

Science

6 credits from the following types of courses:
Two courses from the Science discipline. One course must have a lab component.

Social and Behavioral Sciences

ECON 220 - Introduction to Macroeconomics (4)

An introduction to economic theory involving the basic underlying causes and principles of the operation of an economic system. Emphasis is placed on studying the economy as a whole. Issues of inflation, unemployment, taxation, business cycles and growth are discussed in the context of the global economic system.

AND

2 credits from the following types of courses:
Choose from the Anthropology, Geography, History, Political Science, Psychology, or Sociology disciplines.

Arts & Humanities

6 credits from the following types of courses:
Choose from the Art, English Literature, Fine Arts, Humanities, Music, Philosophy, Religion or Theater disciplines.

Additional General Education

PF 121 - Basic Learning Strategies (2)

This course prepares students to be successful lifelong learners both academically and in their chosen careers. Franklin courses require a high level of self-directed learning and focus on the skills required in the workplace and the classroom that are easily transferrable between the two environments. The course includes strategies for time management, goal setting, reading comprehension, and advancing communication skills, including the use of electronic tools to participate in virtual environments.

OR PF 321 - Learning Strategies (2)

This course prepares students to be successful lifelong learners both academically and in their chosen careers. Franklin courses require a high level of self-directed learning and focus on the skills required in the workplace and the classroom that are easily transferable between the two environments. The course includes strategies for advancing communication skills, including the use of electronic tools to participate in virtual environments. The assignments and activities in the course are created to closely simulate teamwork found in the workplace.

AND

COMM 150 - Interpersonal Communication (4)

By using applied critical and creative thinking, students in this course will develop a set of communication skills that will enhance their personal and professional relationships and endeavors. This course will focus on skill development in key areas such as self, perception, listening, verbal messages, conversations, relationships, conflict management, persuasion, and presentation skills.

OR SPCH 100 - Speech Communication (4)

This basic public-speaking course intends to improve the student's ability to think critically and to communicate orally. Theory and practice are provided in various speaking situations. Each student is required to speak before an audience, but class work also involves reading, gathering and organizing information, writing, and listening.

AND

ENG 205 - Business & Professional Writing (4)

This is an advanced composition course focusing on writing for business and professional purposes. Students will review the writing conventions commonly expected within business and professional environments, as well as strategies for analyzing rhetorical situations within those environments. Coursework includes analysis, revision, and research exercises, as well as substantial practice in composing business correspondence. The final project is an extensive, researched business proposal developed in stages and presented to the class. Students will be encouraged to relate course materials to their major programs and workplace experiences.

Major Foundational

ACCT 202 - Financial/Managerial Acct for Non-Majors (4)

This course is an introduction to financial and managerial accounting. It is designed for non-accounting majors. Financial accounting emphasizes how general purpose financial statements communicate information about the business's performance and position for users external to management. It emphasizes how the accountant processes and presents the information. The course also examines the major elements of the financial statements. The managerial accounting portion of the course studies internal reporting and decision-making. The course assists those who wish to learn "what the numbers mean" in a clear, concise and conceptual manner without focusing on the mechanical aspects of the accounting process.

BSAD 220 - Business Law (4)

A study of the everyday legal problems encountered in business with emphasis on the areas of legal procedure, contracts, agency, employment law, business organizations and torts, with cases relating to these and other areas.

ECON 210 - Introduction to Microeconomics (4)

An introduction to economic theory involving the examination of how decision making by firms and individuals is shaped by economic forces. Emphasis is placed on demand, supply, market equilibrium analysis, and basic market structure models. The invisible hand as the driving force for economic decisions as well as market externalities are discussed. The class concentrates on providing a balanced approach to studying economic agents' behavior and the global implications and outcomes.

FINA 301 - Principles of Finance (4)

This course is designed to survey the field of finance and provide the foundation for more advanced finance coursework. Topics include sources of business and financial information, financial statement analysis, the time value of money, the nature and measurement of risk, financial institutions, investments and corporate finance.

MGMT 312 - Principles of Management (4)

This course explores the basic concepts and processes of management. Students will explore the functional roles and processes of planning, leading, organizing, and controlling comprising the manager role. Students develop skills related to the manager function that are required in today's competitive environment.

MKTG 300 - Marketing (4)

Learn the core concepts of marketing and apply them by drafting a basic marketing plan. Build your marketing vocabulary, sharpen your strategic thinking, and take your first hands-on step toward becoming a marketing professional.

AND

Completion of ACCT 215 - Financial Accounting & ACCT 225 - Managerial Accounting can fulfill the ACCT 202 requirement.

Major Area Required

At least 2 of the following courses:

AMGT 440 - Project and Team Management (4)

The focus of this course is on the effective management of projects and the teams responsible for project implementation. This course covers the fundamental theory and practice of project management in an organizational setting. Students learn to apply knowledge, skills, tools, and techniques necessary for effective functioning in a project environment. The course will also provide insights into the management processes related to project team development as well as the project team lifecycle and its dynamics. Accordingly, activities and assignments in this course are designed in alignment with the Project Management Institute?s PMBOK? Guide to help students understand the nature of successful project planning and execution, as well as project team formation and management. Completion of this course can be used as one of the qualifications needed to apply for the Project Management Professional (PMP) certification exam (35 hours of project management education/training).

OR AMGT 450 - Organizational Supervision (4)

This course is designed to provide the framework and foundation of what it takes to be a first line manager or supervisor. Students will be introduced to the many skills required of a supervisor such as planning and controlling activities to accomplish organizational goals. Areas such as communication, ethical decision-making, conflict management, interpersonal relations and employee development will be explored.

OR ENTR 395 - Foundations of Entrepreneurship (4)

Foundations of Entrepreneurship is an introductory course that examines the theory, practice, and tools of entrepreneurship. Various entrepreneurship structures and how such structures result in different unique pathways to success are explored. Students will focus on the importance of developing an entrepreneurial mindset as they assess their individual values and determine their affinity for entrepreneurial thinking, while also reviewing the risks and rewards of entrepreneurial businesses in the context of their chosen entrepreneurial philosophy. Finally, students will identify and evaluate opportunities for new ventures, and consider a strategic approach for successful business plan development.

OR OSCM 390 - Operations Management (4)

This course instructs students on how manufacturing and service operations contribute to organizational strategy. Concepts such as productivity, economies of scale, vertical and horizontal integration, and push vs. pull will be explained. Implications of applying "Green" policies to materials and processes will be explained.

AND

TMGT 495 - Operations & Technical Management Capstone (4)

This capstone course serves as the culminating academic and applied experience for students completing the B.S. in Operations & Technical Management. Students integrate operational, technical, and managerial concepts to analyze real-world organizational challenges and develop feasible, data-informed solutions. Emphasis is placed on systems thinking, process improvement, implementation planning, performance evaluation, and professional communication. Through applied project work, peer collaboration, and executive-style presentations, students demonstrate readiness for operational and technical leadership roles.

Major Electives

12 credits from the following types of courses:
ACCT, AMGT, BSAD, COMM, ECON, EGMT, ENTR, FINA, FPLN, HCM, HIM, HRM, MGMT, MKTG, OSCM, PBRL, PSYC, PUAD, RMI, SPM, excluding levels 100-200

AND

Or additional transfer related coursework, certificates, micro-credentials, certifications, credentials, licenses, or career and technical programs (AMGT).

AND

Students may take a graduate level course to fulfill requirements in an undergraduate program. Please review the academic policy and speak with your academic advisor for more details. Students should choose from the following graduate courses: Any graduate introductory course, e.g., MGMT 707.

Technical Credit

10 credits from the following types of courses:
Transfer related coursework, certificates, micro-credentials, certifications, credentials, licenses, or career and technical programs (AMGT)

University Electives

30 credits from the following types of courses:
Any undergraduate courses offered by the University except developmental education courses.

Additional Requirements

All students are required to pass College Writing (ENG 120), and either Basic Learning Strategies (PF 121) or Learning Strategies (PF 321) prior to enrolling in any course at the 200 level or above. Students who enroll at Franklin with 30 or fewer hours of transfer credit are required to pass PF 121 Basic Learning Strategies in place of PF 321 Learning Strategies. Interpersonal Communication (COMM 150) or Speech Communication (SPCH 100) must be taken prior to enrolling in any course at the 300 level or above. Students must also meet the University algebra competency requirement.

Academic Minors

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B.S. Operations & Technical Management Program Details

Tuition Costs

Program Learning Outcomes

A learning outcome map functions as a roadmap to help guide students' progress through their program of study. Click HERE to view the B.S. Operations & Technical Management matrix.

Degree Requirements

1. To be awarded an undergraduate degree, students must:

Successfully complete all courses required in the major program, including:
General Education
Business or Professional Core
Major Area and Elective Courses
Technical transfer credit (for specific degree completion programs only)

2. Meet these grade point average (GPA) requirements:

All students must attain a minimum Franklin University cumulative GPA of 2.00
All students must attain a minimum GPA of 2.25 in the major area, and each major area course must be completed with a grade of “C” or better to count toward degree requirements

3. Complete the residency requirement

Students seeking a bachelor’s degree must complete a minimum of 30 credit hours at Franklin University to be eligible for a degree. Students seeking an associate’s degree must earn 15 credit hours overall in residence at Franklin University to be eligible for a degree.

4. Complete the payment of all requisite tuition and fees

5. Not be under disciplinary dismissal due to academic dishonesty or a violation of the Student Code of Conduct

Program Chairs and Academic Advisors are available for consultation to provide information and guidance regarding the selection of courses, the accuracy of schedules, and the transfer process. However, students are responsible for understanding and meeting the degree requirements of their major program or degree and for planning schedules accordingly.

Overall Residency Requirements

Students seeking a bachelor’s degree must complete a minimum of 30 credit hours at Franklin University to be eligible for a degree. Students seeking an associate’s degree must earn 20 credit hours overall in residence at Franklin University to be eligible for a degree.

Course Level Requirements

A student must have 40 credit hours overall that are equivalent to 300/400 level Franklin University courses for a bachelor’s degree. A student must have a minimum of 12 credit hours of courses that are equivalent to 200 level or above for an associate’s degree.

Business Core Requirements

Majors that have Business Core requirements are Accounting, Applied Management, Business Administration, Business Economics, Business Forensics, Energy Management, Entrepreneurship, Financial Management, Financial Planning, Forensic Accounting, Human Resources Management, Information Systems Auditing, Logistics Management, Management & Leadership, Marketing, Operations & Supply Chain Management, and Risk Management & Insurance. The Business Core is the foundation of the related academic disciplines appropriate for a baccalaureate degree in business. The purpose of the Business Core is to provide students with a conceptual understanding of organizations, how the functional areas interrelate to achieve organizational goals, and how to apply professional decision-making competencies and technical skills in today’s environment. After completing the Business Core, graduates will be able to:

analyze an organization’s accounting information in order to develop sound business decisions
identify and apply valuation models relevant to an organization’s financial decisions
identify the impact of forces influencing the major functional areas of business (e.g., ethical, legal, technological, economic, global and social)
apply marketing activities to the delivery of goods and services in business-to-business and business-to-consumer markets
apply interpersonal and resource management skills to enhance business success

Business Principles (BSAD 110) is a Business Core prerequisite. Transfer students with the equivalent of four business courses are not required to take Business Principles.

Major Area Requirements

A student must have 20 credit hours in the major area that are equivalent to 300/400 major level Franklin courses for a bachelor’s degree. A student must have 12 hours of major area courses that are equivalent to 200 level or above for an associate’s degree. A minimum 2.25 GPA is required in the major area for students enrolled in either the associate’s or bachelor’s degree programs, and each major course must be completed with a grade of “C” or better to count toward degree requirements.

Capstone Requirement

Every major has a capstone experience for which credit cannot be transferred into the University. This is a Franklin course designed to integrate and assess the learning outcomes specific to each major as a whole. This course should be taken as the last major course. If, given the academic scheduling process and the student’s projected graduation date, this is not possible, then the student should have Senior Standing (90 or more credit hours), plus the skill-based General Education courses (COMM, SPCH, WRIT, MATH, COMP), all business or professional core courses, and the capstone prerequisite courses.

Subsequent Degree Requirements

Students pursuing subsequent bachelor’s degrees must earn in residency at Franklin University a minimum of 30 credit hours at the 200 level or above, of which a minimum of 16 credit hours must be major area courses equivalent to 300/400 level courses.

Additional Degree Requirements

Students seeking an additional bachelor’s (or associate’s) degree must successfully complete a minimum of 30 credit hours (including the major requirements) beyond the first bachelor’s (or associate’s) degree. (See the “Subsequent Degree” section of the Academic Bulletin.)

Transfer Credit

Transfer credit and credit awarded on standardized exams, proficiency exams or portfolio credit awarded by another institution will not count toward the residency requirement at Franklin University. Credit awarded based on proficiency examination or portfolio evaluation conducted by Franklin University may apply as appropriate major area credit, but will not reduce the hours required toward the residency requirement.

Admission Requirements

A student who meets at least one of the following criteria is eligible for admission as a degree-seeking student:

Has provided official documentation of graduation from an accredited high school or its equivalent (see Documentation Required below), or
Has an associate, bachelor or master's degree from an accredited institution* of higher education.

*Accrediting Commission for Community and Junior Colleges, Western Association of Schools and Colleges (ACCJC), Higher Learning Commission (HLC), Middle States Commission on Higher Education (MSCHE), New England Commission on Higher Education (NECHE), Northwest Commission on Colleges and Universities (NWCCU), Southern Association of Colleges and School Commission on Colleges (SACSCOC), WASC Senior College and University Commission (WSCUC), or a Council for Higher Education Accreditation (CHEA)-recognized accrediting organization.

Documentation Required

Documentation of high school graduation or equivalence - required for applicants who are transferring fewer than 60 semester hours that apply towards a Franklin degree.
If the student has transferable hours of 60 credit hours or more from an institutionally accredited institution of higher education, then they will not have to provide a high school diploma or equivalence. Acceptable forms of documentation of high school graduation or high school equivalence for undergraduate admission must include one of the following:

Official high school transcript listing the date of graduation
Official GED certificate
Official documentation of having passed a State High School Equivalency examination
Official documentation of a home school completion certificate/transcript
Official transcripts from all educational institutions (college, universities, professional schools, etc.) previously enrolled in, regardless if credit was earned.

A student classified as degree seeking will not be permitted to register for courses until all transcripts are received and placement tests completed (see specific requirements under “Placement Testing”).

Admission Process

Admission procedures should be started early to maximize scheduling options and financial planning. Learn more about the undergraduate admission process.

English Language Proficiency Requirements

Prospective undergraduate students must demonstrate English language proficiency. A student who meets at least one of the following criteria is eligible for admission as a degree-seeking student:

The applicant is a citizen of a country where English is the primary language for education. A list of these countries can be found below.
The applicant has provided official documentation that meets Franklin graduate admission requirements from an institution in which English is the medium of instruction.
The applicant has submitted an official score report meeting the minimum requirements for admission (see Minimum Scores below) from one of the following exams approved by Franklin University: Accuplacer ESL (See Placement Testing), Cambridge English Qualifications, Duolingo English Test (DET), International English Language Testing System Academic (IELTS), Pearson Test of English Academic (PTE Academic), Test of English as a Foreign Language (TOEFL). ). Other officially recognized exams may also be considered. English proficiency scores must be less than two years old.

Accuplacer ESL	DET	IELTS	PTEA	TOEFL IBT
Reading 95	-	Reading 5.5	-	Reading 19/30
Writing 5	-	Writing 5.5	-	Writing 19/30
Listening 90	-	Listening 5.5	-	Listening 19/30
Sentence Meaning 95	-	Speaking 5.5	-	Speaking 19/30
Overall 285	Overall 100	Overall 5.5	Overall 53	Overall 75

Students applying for admission to undergraduate programs to be attended from outside the U.S. or offered through Global Partnerships abroad must meet the minimum requirements for admission (see Minimum Scores below) from one of the following exams approved by Franklin University: Accuplacer ESL*, Duolingo English Test (DET), International English Language Testing System Academic (IELTS), Pearson Test of English Academic (PTE A), Test of English as a Foreign Language (TOEFL). Other officially recognized exams may also be considered. English proficiency scores must be less than two years old.

Accuplacer ESL	DET	IELTS	PTEA	TOEFL IBT
Reading 95	-	Reading 5.5	-	Reading 19/30
Writing 5	-	Writing 5.5	-	Writing 19/30
Overall 100	Overall 100	Overall 5.5	Overall 53	Overall 75

*ACCUPLACER Assessments for Admission:

Prospective students may demonstrate English language proficiency through the ACCUPLACER ESL® examinations administered by Franklin University. The ACCUPLACER ESL® suite of examinations are internet-based, computer-adaptive assessments designed to properly assess students’ English language competencies.
There are no fees for initial attempts at the ACCUPLACER ESL® examinations if they test at Franklin University Testing Center or through Franklin’s online proctoring provider. Students are only responsible for any fees incurred for retake examinations.
Students who do not meet the minimum score requirements may retake the examination(s), but not more than twice within a two-week period. If students take the exam twice within two weeks, subsequent examination retakes will be considered only after a three-month waiting period from the original test date. Passing scores will remain valid with Franklin University for a period of two years from the original test date.
All ACCUPLACER examinations must be administered by an ACCUPLACER approved proctor that meets specific criteria, as defined by our proctor expectations and Accuplacer. Proctors must be a Franklin University proctor, an ACCUPLACER remote test network proctor, or ProctorU. For additional information, contact testing@franklin.edu

Program Advisory Board

The University employs a team approach to planning, developing and maintaining its academic curriculum. An essential element of this process – and a key to the institution’s quality assurance practices – is the Program Advisory Board (and the associated Alumni Advisory Board). A diverse array of business and industry leaders make up these discipline-specific boards that provide guidance on theory-to-practice ideas, global business perspectives, and emerging topics in the field. Each academic year, Program Advisory Boards meet with Division Chairs and faculty for lively and engaged conversations, thus bringing members’ substantial professional experience and expertise into the classroom. In addition, some Division Chairs elect to engage Program Advisory Board members in the assessment of academic program outcomes.

Name	Organization	Title
Darrin Adams	Us Dept of Labor Veterans Employment Training Services	Retired, State Dir of Ohio
Reuel Barksdale	Columbus State Community College	Bus. Mgmt. Academic Advisor
Ben Calhoon	Calhoon Company, Realtors	Licensed Real Estate Broker
Heather Cassady	Turner Construction Company	Construction Executive
Leslie Gibbs	Cover My Meds	Senior Business Analyst
Breen'a Means	Ohio Public Employees Retirement System	Manager, Organizational Development
Kathryn Prince	Balanced Family Academy	Director of Operations
Leo Sedlmeyer	Sedlmeyer Consulting, Llc	President
John Stinnett	JP Morgan Chase	VP, Senior Prg. Manager

Careers & Salary Outlook

10%

From 2023-2033, jobs in Business & Leadership are expected to increase by 10%

Occupation

Median Salary (2023)

Job Postings (2023)

Projected Growth (2023-2033)

Occupation

Purchasing Managers

$136,386

59,738

Purchasing Managers

Median Salary: $136,386
Job Postings: 59,738
Projected Growth: 9%

Occupation

Job Titles

Skills

Industry

Description

Purchasing Managers plan, direct, or coordinate the activities of buyers, purchasing officers, and related workers involved in purchasing materials, products, and services. Includes wholesale or retail trade merchandising managers and procurement managers.

Projected Growth

Job Title	Job Postings	% of Job Postings
Purchasing Managers	12,337	21%
Procurement Managers	10,306	17%
Strategic Sourcing Managers	4,932	8%
Sourcing Managers	4,065	7%
Directors of Procurement	3,460	6%
Procurement Coordinators	3,990	7%
Commodity Managers	3,073	5%
Procurement Category Managers	1,804	3%
Category Managers	1,995	3%
Directors of Purchasing	2,162	4%
Directors of Global Sourcing	1,041	2%
Supply Chain Procurement Managers	1,526	3%
Procurement Sourcing Managers	1,089	2%
Purchasing Supervisors	1,735	3%
Harvest Managers	1,252	2%
Procurement Project Managers	1,059	2%
Purchasing Administrators	1,072	2%
Directors of Strategic Sourcing	1,036	2%
Indirect Procurement Managers	943	2%
Procurement Administrators	861	1%

Skill	Job Postings	% of Total Postings
Procurement	36,159	65%
Purchasing	29,107	53%
Supply Chain	21,608	39%
Finance	14,460	26%
Project Management	14,348	26%
Strategic Sourcing	13,322	24%
Supplier Relationship Management	10,349	19%
Supply Chain Management	9,780	18%
Supplier Performance Management	9,692	18%
Request For Proposal	9,554	17%
Continuous Improvement Process	9,043	16%
Contract Management	8,005	14%
Contract Negotiation	7,797	14%
Procurement Management	7,290	13%
Category Management	7,227	13%
Strategic Procurement	7,186	13%
Supplier Management	6,971	13%
Accounting	6,668	12%
Key Performance Indicators (KPIs)	6,617	12%
Process Improvement	6,387	12%

	Industry	% of Occupation in Industry
	Management of Companies and Enterprises		18%
	Federal Government, Civilian		9%
	Federal Government, Military		5%
	Aerospace Product and Parts Manufacturing		4%
	Local Government, Excluding Education and Hospitals		3%
	Scientific Research and Development Services		3%
	Other		59%

General and Operations Managers

$101,275

553,579

10%

General and Operations Managers

Median Salary: $101,275
Job Postings: 553,579
Projected Growth: 10%

Occupation

Job Titles

Skills

Industry

Description

General and Operations Managers plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Projected Growth

Job Title	Job Postings	% of Job Postings
Operations Managers	98,411	18%
Management Trainees	60,828	11%
General Managers	51,955	9%
Shift Supervisors	39,750	7%
Operations Supervisors	53,859	10%
Assistant General Managers	33,691	6%
Directors of Operations	33,626	6%
Assistant Managers	45,745	8%
Managers-in-Training	27,652	5%
District Managers	21,125	4%
Executive Directors	16,724	3%
Vice Presidents of Operations	11,685	2%
Hourly Managers	7,877	1%
Area Managers	8,502	2%
General Managers In Training	8,168	2%
Studio Managers	5,507	1%
Store Management Trainees	12,158	2%
Business Managers	6,707	1%
Regional Directors of Operations	5,521	1%
Dispensary Managers	4,088	1%

Skill	Job Postings	% of Total Postings
Operations Management	76,411	14%
Marketing	72,619	14%
Merchandising	68,902	13%
Finance	51,574	10%
Project Management	47,423	9%
Auditing	46,149	9%
Retail Operations	44,396	8%
Profit And Loss (P&L) Management	42,159	8%
Inventory Management	41,295	8%
Continuous Improvement Process	39,400	7%
Key Performance Indicators (KPIs)	35,468	7%
Accounting	32,848	6%
Process Improvement	31,098	6%
Selling Techniques	30,720	6%
Restaurant Operation	28,020	5%
Customer Relationship Management	26,285	5%
Warehousing	23,942	4%
Business Development	23,449	4%
Loss Prevention	23,432	4%
Product Knowledge	22,918	4%

	Industry	% of Occupation in Industry
	Restaurants and Other Eating Places		4%
	Management, Scientific, and Technical Consulting Services		4%
	Management of Companies and Enterprises		3%
	Computer Systems Design and Related Services		3%
	Building Equipment Contractors		2%
	Agencies, Brokerages, and Other Insurance Related Activities		2%
	Other		83%

Management Analysts

$99,424

157,111

15%

Management Analysts

Median Salary: $99,424
Job Postings: 157,111
Projected Growth: 15%

Occupation

Job Titles

Skills

Industry

Description

Management Analysts conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.

Projected Growth

Job Title	Job Postings	% of Job Postings
Business Analysts	82,043	52%
IT Business Analysts	10,129	6%
Program Analysts	9,487	6%
Business Data Analysts	6,186	4%
Business Process Analysts	5,236	3%
Business Operations Analysts	5,214	3%
Analytics Managers	4,995	3%
Lead Business Analysts	3,615	2%
Business Consultants	4,033	3%
Salesforce Business Analysts	3,327	2%
Management Analysts	3,501	2%
Business Information Consultants	2,575	2%
Management and Program Analysts	2,737	2%
Servicenow Business Analysts	2,281	2%
Business Services Analysts	2,038	1%
Solutions Consultants	1,751	1%
Independent Operators	2,785	2%
Business Process Consultants	1,704	1%
Business Solutions Analysts	1,741	1%
Business Information Analysts	1,733	1%

Skill	Job Postings	% of Total Postings
Project Management	61,840	29%
Business Process	46,162	22%
Data Analysis	45,850	22%
Business Requirements	37,223	18%
SQL (Programming Language)	34,894	17%
Finance	32,022	15%
Agile Methodology	31,069	15%
Business Analysis	30,362	14%
Process Improvement	28,825	14%
Workflow Management	26,854	13%
Computer Science	25,286	12%
Accounting	21,253	10%
Marketing	19,514	9%
Change Management	18,677	9%
Tableau (Business Intelligence Software)	17,461	8%
Auditing	17,392	8%
Dashboard	16,849	8%
Scrum (Software Development)	16,006	8%
Management Consulting	15,911	8%
User Story	15,704	7%

	Industry	% of Occupation in Industry
	Management, Scientific, and Technical Consulting Services		26%
	Federal Government, Civilian		9%
	Computer Systems Design and Related Services		7%
	State Government, Excluding Education and Hospitals		5%
	Management of Companies and Enterprises		5%
	Insurance Carriers		5%
	Other		42%

Business Operations Specialists, All Other

$79,581

31,208

10%

Business Operations Specialists, All Other

Median Salary: $79,581
Job Postings: 31,208
Projected Growth: 10%

Occupation

Job Titles

Skills

Industry

Description

Business Operations Specialists, All Other all business operations specialists not listed separately.

Projected Growth

Job Title	Job Postings	% of Job Postings
E-Commerce Managers	3,896	13%
E-Commerce Specialists	3,973	13%
Sustainability Consultants	2,055	7%
Cybersecurity Consultants	2,253	7%
Sustainability Specialists	1,832	6%
Sustainability Analysts	1,835	6%
E-Commerce Associates	2,338	8%
Sustainability Managers	1,448	5%
Strategic Business Partners	1,570	5%
Sustainability Advisors	1,668	5%
E-Commerce Analysts	966	3%
E-Commerce Assistants	1,243	4%
E-Commerce Supervisors	1,003	3%
Directors of E-Commerce	1,084	4%
Sustainability Coordinators	862	3%
E-Commerce Marketing Managers	639	2%
E-Commerce Clerks	808	3%
Sustainability Engineers	475	2%
Energy and Sustainability Managers	758	2%
Security Consultants	502	2%

Skill	Job Postings	% of Total Postings
Marketing	8,502	25%
Project Management	6,756	20%
E-Commerce	5,431	16%
Merchandising	3,904	11%
Data Analysis	3,711	11%
Auditing	3,563	10%
Key Performance Indicators (KPIs)	3,326	10%
Cyber Security	3,258	10%
Finance	2,935	9%
Computer Science	2,765	8%
Analytics	2,728	8%
Digital Marketing	2,524	7%
Environmental Social And Corporate Governance (ESG)	2,439	7%
Search Engine Optimization	2,414	7%
Continuous Improvement Process	2,282	7%
New Product Development	2,113	6%
Accounting	1,994	6%
Warehousing	1,978	6%
User Experience (UX)	1,961	6%
Business Development	1,893	6%

	Industry	% of Occupation in Industry
	Federal Government, Civilian		18%
	Management of Companies and Enterprises		5%
	Management, Scientific, and Technical Consulting Services		5%
	State Government, Excluding Education and Hospitals		5%
	Education and Hospitals (State Government)		4%
	Local Government, Excluding Education and Hospitals		3%
	Other		60%

Employment outlook data is provided by Lightcast and represents labor market trends in the United States. It is not specific to Franklin University graduates or any particular degree level. Franklin University cannot guarantee employment placement, salary level, or career advancement.

Knowledge & Skillsets

Gain in-demand skills sought by employers with curriculum that teaches you:

Supervision & Management

Supervise and assist employees, ensuring that individuals remain on task, fulfill work requirements, and receive adequate and appropriate supervision and support
Provide day-to-day organizational support and supervision, including operational oversight and administrative functions
Manage to resolve work-related staffing and conflict issues to improve overall performance
Assist business units during organizational change initiatives to ensure buy-in that increases efficiency and service
Implement learning and development programs that improve individual competencies and team performance to facilitate employee growth and productivity
Manage and optimize the workflow, processes, and procedures to increase organizational competitive advantage
Provide new employee orientation, mentoring, and assessment to assure proper transition into the organization
Administer policies and guidelines, representing the company in an ethical, moral, and professional manner

Operations Management

Assist in the planning and implementation of strategic initiatives that include projects, new product development, plans, and programs to achieve short-and long-term business objectives
Develop and execute processes and procedures for fulfilling internal and external customer demands
Provide insight and strategic counsel to senior leadership regarding financial and operational issues
Participate in strategic decision making and manage the execution of defined strategies
Collaborate in defining, organizing, and prioritizing portfolio initiatives that contribute the overall success of the organization
Build rapport with vendors and other suppliers
Understand and apply various inventory control techniques

Project Management

Determine scope, identify and allocate resources, assign responsibilities and tasks, and set timelines and budget for a project
Manage day-to-day operational aspects of projects, ensuring adherence to schedule, budget, and standards used by project team members
Interact with clients to assure that client expectations are met
Create solutions, maintain data, and generate reports using software and tools such as Project, Excel, PowerPoint, and CAD/CAM
Oversee project change management process in accordance with predefined process
Create and maintain project implementation documentation, such as risk mitigation plans, design documents, project budget, project change orders, and status reports

Strategic Planning

Identify opportunities and implement business plans and growth strategies
Effectively deliver a business case in support of strategic objectives and better ROI
Build a pipeline of business initiatives that will maximize business and financial growth opportunities
Assist in developing business plans, short-range plans, and weekly plans for managing operating constraints, maximizing throughput, and optimizing production and profitability
Drive integrated business planning cycles in collaboration with stakeholders needs
Create processes to manage and track business performance, including profitability and growth
Deliver data-driven analytics and insights to support actionable strategies, prioritization, and communication
Apply SWOT analyses and other planning techniques to evaluate markets
Develop business plans and strategies that attract potential investors to your business

Accounting & Finance

Create and manage a budget based on business drivers, policies, and procedures
Leverage business and financial models and tools in assessing costs, revenues, margins, and opportunities for growth
Maintain accounting standards, ensuring compliance with Generally Accepted Accounting Principles (GAAP)
Identify business trends and address performance issues using management information tools and financial reporting analyses
Provide management with costing reports and insight to support change in resource allocations, work methods, and materials
Analyze general ledger accounts to ensure accuracy and gain key business insights
Ensure that productivity numbers, sales, and budgets are met and that reconciliations and analyses are accurate
Monitor the general ledger for proper mapping of inventory transactions, revenue accounts, and billing department activities
Collaborate with various functional areas to ensure that financial objectives are met

Get College Credit for What You Already Know

Frequently Asked Questions

How long does it take to get an Operations & Technical Management degree?

Congratulations on wanting to finish your degree. At Franklin, we make it easy and convenient for busy, working adults to complete their bachelor's degree program alongside other commitments. Typically, a bachelor’s degree takes about 4 years of full-time study from start to finish. However, Franklin’s generous transfer policy can help you finish faster. Visit MyTransfer Credit to see how your previously earned credits can save you time toward your bachelor’s.

When can I start an Operations & Technical Management degree?

Franklin makes getting started easy and convenient. We offer three trimesters each year with plenty of start dates within each trimester. Your start date depends on whether you take online or onsite classes and choose a full- or part-time schedule. Talk to your admissions advisor for the start date that's best for you.

How much will my Operations & Technical Management degree cost?

Franklin University offers a quality education at a competitive cost so you can afford to invest in your future. Our per credit hour tuition rates (vs. per year or per term rates) enable you to get a realistic estimate of exactly how much your degree will cost - especially once you've factored in transfer credit. Our 2026-2027 tuition rate is $398 per credit hour and with our tuition guarantee, you can lock-in your first-term tuition rate. Ask our helpful staff about available financing options and financial aid programs. Visit MyTransfer Credit to see how transfer credits could help you save time and money.

What is an Operations & Technical Management degree?

Franklin University's B.S. Operations & Technical Management is a four-year undergraduate degree program. You can start from scratch or build on a previously earned technical associate degree. Franklin University's B.S. Operations & Technical Management is transfer friendly and can accommodate up to 94 hours of transfer credit in more than 130 disciplines - including up to 32 hours of earned technical credits.

What can you do with an Operations & Technical Management degree?

With a B.S. Operations & Technical Management from Franklin, you'll be well-prepared with the knowledge, skills and tools to excel in a supervisory or management role. Our online bachelor's degree program focuses on both foundational and functional competencies to better prepare you to become a strong leader.

Why get an Operations & Technical Management degree?

When you graduate from Franklin's B.S. Operations & Technical Management degree program, you'll possess both the technical expertise in your field, as well as in-demand managerial skills to help take you to the next level of leadership.

What makes Franklin’s Operations & Technical Management degree unique?

While transfer credit isn't a requirement for Franklin's Operations & Technical Management bachelor's degree, it's designed to help you save you time and money by honoring all the knowledge and skills you bring to the university. You can transfer up to 75% of the total credits required by leveraging a combination of completed coursework - including technical credits - as well as credit for professional training, licenses and certifications.

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Franklin University Founded in 1902, Franklin is an accredited nonprofit university offering flexible college degrees online and at locations in Ohio and the Midwest.

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201 S Grant Ave.
Columbus, OH 43215

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Toll Free: (877) 341-6300
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Franklin University is accredited by the Higher Learning Commission (hlcommission.org/800.621.7440) and authorized by the Ohio Department of Higher Education.

Franklin University is committed to being an inclusive community free from all forms of discrimination and harassment.

2026 - 2027 Tuition	Cost Per Credit
Standard tuition	$398
B.S. in Nursing	$298
Current service members	$250
International students (Nonresident Alien)	$526

Other Fees and Charges	Cost
Resource fee (each semester)	$100

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B.S. Operations & Technical Management

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